Retail Facility Manager

Ace and Tate; Amsterdam; Hybrid; EUR 60,000 - 90,000; Full time

Benefits offered by this job

Flexible hybrid work environment

25 holidays per year (+ tenure days)

Company pension plan

Travel support

Wellbeing support with OpenUp

Eyewear discounts

Daily healthy lunches & snacks

CultureClub events

Job summary

Ace & Tate HQ in Amsterdam is seeking a Retail Facilities Manager to own the maintenance, safety and upkeep of our store portfolio. The role is a hybrid position with 32-40 hours per week and requires 4+ years in facilities management, strong PM skills, and budget oversight.

You’ll lead a team and collaborate with external vendors to keep our stores performing at peak while ensuring safety and brand standards.

Qualifications

• 4+ years in Facilities Management (Retail/Hospitality a plus).
• Project management using formal PM methodologies to deliver on time/budget.
• Ability to manage Opex/Capex budgets and provide monthly spend commentary.
• Strong knowledge of statutory compliance and physical security.
• Comfort leading on out-of-hours emergency responses.
• Leadership to manage direct reports and external vendors.
• Fluency in English (spoken and written).

Responsibilities

• Lead store evolution and upkeep of our entire store portfolio.
• Drive vendor performance with monthly KPI reviews.
• Master SLAs and utility contracts for best service/pricing.
• Design and audit cleaning/maintenance schedules for brand standards.
• Own the Refresh Refit program across locations.
• Re-engineer Back of House spaces for ergonomics and safety.
• Ensure sites meet Fire Safety, HVAC, Water Hygiene, and Electrical testing requirements.
• Establish emergency repair protocols and support HS audits.
• Mentor the Maintenance Coordinator and support development.

Skills

Facilities Mgmt

PM Methodologies

Budgeting

Safety compliance

Ownership mindset

Leadership

English fluency

Job description

We’re Ace & Tate – and yes, we make glasses. But more than that, we make working here worth your while.

We’re looking for an Retail Facilities Manager at our Amsterdam HQ,32-40 hours.

What our Retail Facilities Managers do

• Lead our store evolution take full ownership of the operational maintenance, safety, and physical upkeep of our entire store portfolio
• Drive vendor performance act as the primary lead for maintenance providers, conducting monthly reviews to ensure they hit their KPIs
• Master our contracts manage the full lifecycle of SLAs and utility contracts, securing the best service and pricing
• Champion "brand-new" standards design and audit rigorous cleaning and maintenance schedules so our stores always look their best
• Own the Refresh Refit program lead the scheduling and execution of aesthetic and functional updates across our locations
• Optimise our spaces re-engineer Back of House (BOH) areas to improve ergonomics, inventory flow, and staff safety
• Keep us compliant ensure every site meets legal requirements for Fire Safety, HVAC, Water Hygiene, and Electrical Testing
• Manage the unexpected establish protocols for emergency repairs and act as the key stakeholder for H&S audits
• Grow the team manage and mentor one Maintenance Coordinator, supporting their professional development

You have

• Relevant experience 4+ years in Facilities Management (if you come from Retail or Hospitality, that’s a huge plus)
• Project management chops experience using formal PM methodologies to deliver enhancements on time and under budget
• Financial literacy the ability to manage Opex and Capex budgets and provide clear monthly spend commentary
• A "safety first" mindset strong knowledge of statutory compliance and physical security protocols
• Ownership mindset comfort taking the lead on "Out of Hours" emergency responses when needed
• Leadership skills a natural ability to manage direct reports and external vendors effectively
• Languages fluency in English, both spoken and written

What we offer

• Flexible hybrid work environment
• Time off that counts 25 holidays per year (full-time) plus tenure-based extra days (2 after 1 year, 3 after 2 years)
• Company pension plan
• Travel support reimbursement if living more than 10 km from HQ
• Wellbeing support collaboration with ClassPass and unlimited mental health support via OpenUp
• Optical perks continuous free updates of your eyewear collection plus great discounts
• Healthy lunches & snacks daily nutritious lunch and healthy snacks
• A culture to love participation in events planned by our CultureClub

Video tour of the Ace & Tate headquarters, showcasing the office environment, common areas, and team members working together

Why Ace & Tate?

HQ is where we shape every part of the Ace & Tate experience. It’s fast-paced, collaborative and full of space to grow. Growth here means:

Real ownership from day one

You’ll be trusted with real responsibilities (not just tasks) and supported to deliver work that matters.

Flexibility and autonomy

Learning that fits you

How we hire

Frequently Asked Questions

How do I apply for an HQ role at Ace & Tate?

You can apply directly through our careers site. Once we receive your application, you’ll get an email confirming we’ve received it and letting you know we’ll be in touch as soon as possible.

What does the recruitment process look like for HQ roles?

Here’s how we hire at HQ:

Apply: Send in your application (we actually read every single one).

Intro call: A quick chat with our Talent team to hear your story and tell you more about us.

The interviews: Meet with the manager (and maybe a teammate). Some roles may include a short task or case – a sneak peek into your talent!

The finale: If it’s a mutual yes, we’ll send you an offer. Now it's time to celebrate!

Can I work hybrid or remote?

Yes! HQ teams follow a hybrid model, working three days from the office. Remote work is possible for a limited number of roles, and details about eligibility or visa support are always listed in the job description.

What’s it like to work at Ace & Tate HQ?

HQ is collaborative, fast-paced and inspiring. You’ll work with cross-functional teams on projects that shape the brand, products and customer experience. Creativity, initiative and curiosity are encouraged from day one.

Are there opportunities for growth at HQ?

Yes. We support internal mobility and personal development. From leading projects to moving between teams like Product, Marketing or Operations, there’s room to grow, gain responsibility and make a meaningful impact.