Facilities Manager: Lead Site Operations & Contracts (Amsterdam)

Jones Lang LaSalle Incorporated; Amsterdam; On-site; EUR 70,000 - 110,000; Full time

Job summary

Jones Lang LaSalle Incorporated seeks a seasoned Facilities Manager to lead service delivery for the Amazon account in Amsterdam. You will manage a team, coordinate with clients and contractors, and drive KPI and SLA performance across on-site facilities operations.

Responsibilities include space planning, vendor negotiations, and ensuring safety and compliance under EU regulations, with a focus on delivering high-quality facilities services and a seamless client experience.

Qualifications

• Ideally 6+ years of experience in Facilities Management role within a large commercial organization.
• Experience of owning facilities contracts and supplier/contractor management.
• Experience with EU Facility legislation and governing bodies.
• Quality Assurance knowledge and experience desirable.
• Fluency in local language and English essential.
• Customer focused and assertive with strong communication and decision-making skills.

Responsibilities

• Coordinate site leadership communications with Country Manager, HR, Finance, Legal, IT, and others.
• Ensure delivery of quarterly/annual business review information to client satisfaction.
• Procure goods and services for client buildings using JLL sourcing teams.
• Negotiate and manage vendor contracts to meet lease terms.
• Oversee space planning and floor plan updates with architects/partners.
• Manage KPIs and SLAs and drive performance improvements.
• Lead project management during built-out phases and co-ordinate with contractors.
• Supervise and coach on-site teams including receptionists and office services coordinators.
• Ensure safety standards in accordance with local EHS policies and plans.
• Prepare and update safety documentation and evacuation plans.

Skills

Facilities management

Contract management

Leadership

Communication

Problem solving

Customer focus

Team coordination

IT literacy

Tools

Microsoft Excel

Microsoft Word

Job description

Jones Lang LaSalle Incorporated seeks a seasoned Facilities Manager to lead service delivery for the Amazon account in Amsterdam. You will manage a team, coordinate with clients and contractors, and drive KPI and SLA performance across on-site facilities operations.

Responsibilities include space planning, vendor negotiations, and ensuring safety and compliance under EU regulations, with a focus on delivering high-quality facilities services and a seamless client experience.