Remote IT Systems Support Specialist

Jobgether; Netherlands; On-site; EUR 40,000 - 55,000; Full time

Benefits offered by this job

Permanent work-from-home

Full-time, Monday-to-Friday schedule

Day shift aligned with AEST working &

Company-provided equipment

Secondary Wi-Fi modem

21 annual leave credits

100% conversion of unused leave

HMO coverage from Day 1

13th-month pay

Monthly gift vouchers

Team-building events & virtual events

International experience support

Learning and development opportunities

Job summary

Jobgether invites applications for an IT Systems Support Officer based in the Netherlands. This fully remote role supports users across Microsoft 365 and business applications, while managing access, assets, and system records.

The position blends hands-on troubleshooting with systems administration and cybersecurity support. You’ll collaborate with internal users and external IT providers, contribute to system implementations, and drive workflow improvements in an international, people-focused

Qualifications

• Minimum 2 years of relevant IT support experience.
• Practical experience supporting Microsoft 365 and cloud platforms.
• Hands-on experience troubleshooting hardware, software, and access issues.
• Experience managing user accounts, permissions and system access.
• Knowledge of basic networking and cybersecurity principles.
• Ability to work independently and communicate clearly with non-technical users.

Responsibilities

• Provide day-to-day technical support to users across Microsoft 365 and core business systems.
• Troubleshoot hardware, software, login, connectivity, permissions, and user-access issues.
• Manage user accounts, permissions, system access, and related access-control processes.
• Coordinate complex technical issues with external IT providers and follow through to resolution.
• Maintain accurate IT asset registers, software licensing information, system records, and documentation.
• Document IT requests, system changes, troubleshooting activities, resolutions, and outstanding issues.
• Assist with new system implementations, software updates, workflow changes, and digital form deployments.
• Test system changes and workflows to identify issues before they affect users.
• Identify recurring technical problems and opportunities to improve systems and processes.
• Maintain and update IT documentation, knowledge resources, and user guides.
• Support cybersecurity, data privacy, and access-control procedures across the organization.
• Contribute to continuous improvement initiatives for efficiency and user experience.

Skills

Problem solving

Communication

Independence

Attention to detail

Team collaboration

Tools

Microsoft 365

Cloud platforms

IT asset management

System administration

Cybersecurity basics

Job description

Jobgether invites applications for an IT Systems Support Officer based in the Netherlands. This fully remote role supports users across Microsoft 365 and business applications, while managing access, assets, and system records.

The position blends hands-on troubleshooting with systems administration and cybersecurity support. You’ll collaborate with internal users and external IT providers, contribute to system implementations, and drive workflow improvements in an international, people-focused