Technical Support Engineer

Abroad Experience International Recruitment

Amersfoort

On-site

EUR 32,000 - 45,000

Full time

14 days+

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Job summary

A leading technology recruitment firm is looking for an IT Support Specialist to provide support for hardware and software. This full-time role in Amersfoort requires 2+ years of relevant experience and proficiency in Dutch and English. Responsibilities include troubleshooting Microsoft technologies and assisting corporate users. Ideal candidates will be detail-oriented, proactive, and have strong communication skills.

Qualifications

2+ years relevant experience in a business environment.
Experience with Microsoft technologies and desktop operating systems.
Proficient in Dutch and English language.
Completed Microsoft MD-102 and MS-900 courses or exams.
Knowledge of Active Directory and Entra ID.
Knowledge of networking (IP, DHCP, VLANs).
Excellent communication and customer service skills; detail oriented.
MD-102 and MS-900 certifications completed.

Responsibilities

Provide hardware and software helpdesk support to corporate users.
Support and troubleshoot desktops, laptops, printers, and operating systems.
Troubleshoot desktops, laptops, printers, and mobile devices (Windows 10/11, macOS).
Coordinate with teams and communicate effectively with all levels of staff.

Skills

Detail oriented

Multitasking

Proactive

Strong troubleshooting abilities

Excellent communication skills

Customer service skills

Organizational skills

Open to learning new technologies

Customer service

MD-102

MS-900

SCCM

JAMF MDM

Conferencing systems

Education

Microsoft MD-102 certification

MS-900 certification

Tools

Microsoft 365

Windows 10

Windows 11

MacOS

Active Directory

Entra ID

SCCM

JAMF MDM

Job description

Direct message the job poster from Abroad Experience International Recruitment

Our international client who is a leader in the world of leading technology is searching for an excellent IT Support Specialist. The successful candidate must be detail oriented, be able to multitask, be proactive, have great computer skills and be open to learning new processes. This job also demands flexibility, reliability, ability to prioritize and the skills to interact with people at all levels and in a team environment. The position requires on‑site availability in the Amersfoort office

Responsibilities / Tasks

The IT support Specialist will provide hardware and software helpdesk support to corporate users.

You will be supporting Microsoft technologies.
Supporting & troubleshooting desktops, laptops, printers, cell phones desktop operating systems (Windows 10, 11 and MacOS)

Requirements

Candidate must have good communication skills, proficient in Dutch and English language, professional appearance, strong troubleshooting abilities and a desire for learning new technologies.

2+ years relevant experience working in a business environment
Experience in supporting desktops, laptops, printers, cell phones desktop operating systems (Windows 10, 11 and MacOS)
Profound knowledge of Microsoft 365 applications
Knowledge of Active Directory and Entra ID (User, Group and Computer administration)
Knowledge of networking (IP addressing, DHCP, VLANs).
Excellent communication and customer service skills with strong attention to details and highly organized.
Completed course or passed exams: Microsoft MD‑102(Managing Modern Desktops); MS‑900 (MS 365 Fundamentals)

Preferred skills