Product Support Engineer & Trainer - Technical Coach

Unique; Meppel; Presencial; EUR 55.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Pension plan

Travel allowance / lease car

Collective health insurance

27 vacation days

13 ADV days

Remote work 1 day/week

Growth and training opportunities

Descripción de la vacante

Hiab in Meppel, the Netherlands, seeks a Product Support Engineer & Trainer to be the technical heart of the team. You will provide high-quality technical support and deliver training sessions to employees, dealers, and service centers across the Netherlands and Belgium.

Based at our Meppel branch, you report to the Team Lead Service Support and thrive on solving complex issues while sharing knowledge to empower customers and colleagues alike.

Formación

• Minimum of 3 years in a similar role.
• Broad and in-depth knowledge of hydraulics, electronics, PLC, vehicle tech and mechanics.
• Strong instructional skills to convey knowledge clearly.

Responsabilidades

• Support customers, dealers, and service centers on-site, by phone, and via remote support.
• Advise internal departments on sales and installation of cranes and demountables.
• Develop and test customer-specific solutions (e.g., PLC controls).
• Prepare quotations for modifications or overhauls and manage recalls.
• Feed field experience back to manufacturing for improvements.
• Plan, develop, and deliver technical training sessions in NL and Belgium.
• Create work instructions and training documents.

Conocimientos

Hydraulics

Electronics

PLC technology

Vehicle technology

Mechanics

Instructional skills

Analytical thinking

Dutch fluency

English proficiency

Educación

HBO/MBO-4 qualification

Herramientas

Remote support software

Measuring equipment

PCs

Descripción del empleo

Hiab in Meppel, the Netherlands, seeks a Product Support Engineer & Trainer to be the technical heart of the team. You will provide high-quality technical support and deliver training sessions to employees, dealers, and service centers across the Netherlands and Belgium.

Based at our Meppel branch, you report to the Team Lead Service Support and thrive on solving complex issues while sharing knowledge to empower customers and colleagues alike.