Part-Time Dutch-English Support Specialist (SaaS HR Tech)

Assessio; Amsterdam; On-site; EUR 21,000 - 29,000; Part time

Benefits offered by this job

Flexible part-time role

Training and ongoing support

Career development opportunities

Collaborative team environment

Growth opportunities

Job summary

Assessio is seeking a Part-Time Customer Support Agent to join our Global Support team. You will help international clients navigate our SaaS-based HR tech and digital assessment tools, delivering a professional customer experience.

Work 20 hours per week with fixed Thursday and Friday 13:00–17:30, based in Amsterdam or Stockholm. Fluency in Dutch and English, and a genuine interest in customer service, are essential.

Qualifications

• Fluent in Dutch and English, written and spoken.
• Available to work Thursdays and Fridays 13:00–17:30.
• Commit to 20 hours per week.
• Strong communication and problem-solving skills.
• Organized, reliable and able to work independently.
• Interest in customer service and delivering a great customer experience.

Responsibilities

• Provide professional customer support via email and phone.
• Respond to inquiries in Dutch and English.
• Troubleshoot issues and guide customers through our platforms and assessment tools.
• Manage and follow up on support tickets to ensure timely resolutions.
• Collaborate with internal teams to resolve questions.

Skills

Dutch language

English language

Communication

Organization

Tools

HubSpot CRM

Job description

Assessio is seeking a Part-Time Customer Support Agent to join our Global Support team. You will help international clients navigate our SaaS-based HR tech and digital assessment tools, delivering a professional customer experience.

Work 20 hours per week with fixed Thursday and Friday 13:00–17:30, based in Amsterdam or Stockholm. Fluency in Dutch and English, and a genuine interest in customer service, are essential.