Remote Dutch-Speaking Customer Support Advocate

Cross Border Talents; Amsterdam; Remote; EUR 16,740 - 22,320; Full time

Benefits offered by this job

Salary: 1500 EUR gross monthly

Performance bonus up to 200 EUR per month

Continuous training and career development

Flexible working conditions

Relocation assistance for candidates outside of Greece

Job summary

Cross Border Talents is seeking a Dutch speaking Customer Service Representative to join their team in Amsterdam. In this role, you'll provide timely and empathetic support to users, resolve account issues, and ensure community standards are met.

Ideal candidates will have exceptional communication skills in Dutch and English, a proactive attitude, and attention to detail. The position offers a flexible work environment, continuous training, and a performance bonus, all while contributing positively to a global community.

Qualifications

• Exceptional interpersonal skills with a strong ability to communicate empathetically and clearly in Dutch and English.
• Proactive attitude with a bias toward doing what's right for the community.
• Ability to analyze data and identify trends to enhance workflows.

Responsibilities

• Provide empathetic, accurate, and timely support to the users.
• Investigate and resolve user issues, including account support requests.
• Analyze data to enhance user experience and improve workflows.

Skills

Interpersonal skills

Problem-solving

Communication in Dutch (C1-C2)

Communication in English (B2)

Attention to detail

Job description

Cross Border Talents is seeking a Dutch speaking Customer Service Representative to join their team in Amsterdam. In this role, you'll provide timely and empathetic support to users, resolve account issues, and ensure community standards are met.

Ideal candidates will have exceptional communication skills in Dutch and English, a proactive attitude, and attention to detail. The position offers a flexible work environment, continuous training, and a performance bonus, all while contributing positively to a global community.