Job Overview
DTN’s Office Assistant role (part‑time) supports daily administrative and operational tasks at our Utrecht office. The position requires accuracy, sound communication skills, and a willingness to contribute to a pleasant work environment.
Working Schedule
3 full days per week (Tuesday‑Thursday) or 4‑5 half days. On‑site presence is mandatory; occasional remote work may be permitted with prior agreement with the Head of House/manager.
Responsibilities
- Handle day‑to‑day administrative operations.
- Provide support to all departments and staff based out of the Utrecht office.
- Answer phones promptly and politely, routing calls to the appropriate party and taking detailed messages.
- Serve as the single point of contact for mail, supplies, parcels, and office refreshments such as fruit and drinks.
- Arrange non‑standard travel bookings and/or changes for management and employees.
- Maintain contacts with the travel agent.
- Welcome and provide general support to visitors.
- Assist in scheduling meetings and appointments.
- Maintain the office management handbook with operational procedures, contact details, and work instructions.
- Manage stationery, coffee, and cleaning supply stock levels and ordering.
- Handle all incoming and outgoing mail.
- Resolve office‑related malfunctions and respond to employee requests or issues.
- Liaise with Courtyard reception and facility management vendors (cleaning, catering, mail, coffee, and security services).
- Maintain office condition and arrange necessary repairs.
- Manage issuance and administration of employee access/parking cards in conjunction with HR.
- Assist HR and Recruitment in the onboarding process for new hires.
- Support and maintain office operations and procedures.
- Assist in travel arrangements and restaurant bookings.
- Occasionally perform clerical duties such as filing, copying, printing, and mailings.
- Assist in planning in‑house or off‑site activities (e.g., get‑togethers, parties, celebrations, conferences).
- Keep the work area clean and neat at all times.
Qualifications
- Experience as an Administrative Assistant/Office Assistant.
- Fluency in English and Dutch; additional languages are a plus.
- Good knowledge of Microsoft Office and agenda planning tools.
- Knowledge of office administrator responsibilities, systems, and procedures.
- Proficiency in Microsoft Office365 (Excel, Word, Outlook).
- Hands‑on experience with office machines (binding machines, multifunctional printers).
- Excellent time‑management and multitasking skills.
- Attention to detail and problem‑solving abilities.
- Excellent written and verbal communication skills.
- Creative mindset with the ability to suggest improvements.
- Experience working in an international environment.
- First Aiders (BHV) certification is a plus.
Benefits
- 30 annual vacation days.
- Commuting allowance.
- Pension contribution.
- Hybrid work model with work‑from‑abroad policy (30 workdays per year).
- Free gym access in our building; monthly office cake moment.
- Unlimited access to 13k+ courses via learning platform for career advancement.
- Employee Assistance Program (EAP).
Compensation
The targeted hiring base pay range for this position is between €26,906 and €35,875 annually (full‑time figure; part‑time remuneration will vary). The base pay is subject to factors such as prior experience, training, and internal equity.
Equal Opportunity Statement
DTN is an Equal Opportunity Employer. We welcome and encourage applicants of all backgrounds, including minorities, women, veterans, and individuals with disabilities.