Observability Engineer

parsionate; Amsterdam; On-site; EUR 70,000 - 110,000; Full time

Job summary

Accenture in the Netherlands is seeking an experienced Observability Engineer to design and implement observability solutions across complex digital landscapes in Amsterdam.

You will work within a multidisciplinary team to optimize telemetry, dashboards, and incident response, using Dynatrace, Elastic, and OpenTelemetry to meet client needs.

Join a collaborative environment that values innovation, repeatable patterns, and measurable IT operations impact.

Qualifications

• Design and implement observability solutions across applications, infrastructure, networks, digital services and business journeys.
• Configure and engineer solutions using Dynatrace or Elastic depending on the client landscape and target architecture.
• Implement meaningful collection of metrics, logs, traces, events and topology.
• Use OpenTelemetry, APIs and scripting to improve telemetry coverage, quality and consistency.
• Build dashboards, service views, alerts, and diagnostic capabilities that help teams understand health, performance, dependencies and business impact.
• Automate observability deployment and configuration through APIs, scripting, configuration-as-code and CI/CD practices.
• Investigate complex performance and reliability issues using telemetry, dependency data, anomaly detection and root-cause analysis.
• Integrate observability platforms with ITSM and ITOM processes, including incident, problem, event, CMDB and service-management workflows.
• Support application and service onboarding through reusable patterns, templates, runbooks, quality controls and acceptance criteria.
• Share knowledge, develop reusable engineering assets and help clients progress from reactive monitoring towards proactive and predictive IT Operations.

Responsibilities

• Design and implement observability solutions across applications, infrastructure, networks, digital services and business journeys.
• Configure and engineer solutions using Dynatrace or Elastic depending on the client landscape and target architecture.
• Implement meaningful collection of metrics, logs, traces, events and topology.
• Use OpenTelemetry, APIs and scripting to improve telemetry coverage, quality and consistency.
• Build dashboards, service views, alerts, and diagnostic capabilities that help teams understand health, performance, dependencies and business impact.
• Automate observability deployment and configuration through APIs, scripting, configuration-as-code and CI/CD practices.
• Investigate complex performance and reliability issues using telemetry, dependency data, anomaly detection and root-cause analysis.
• Integrate observability platforms with ITSM and ITOM processes, including incident, problem, event, CMDB and service-management workflows.
• Support application and service onboarding through reusable patterns, templates, runbooks, quality controls and acceptance criteria.
• Share knowledge, develop reusable engineering assets and help clients progress from reactive monitoring towards proactive and predictive IT Operations.

Skills

Observability engineering

Solution architecture

Telemetry design

Tools

Dynatrace

Elastic

OpenTelemetry

Job description

Job Description

Lead with expertise, drive innovation.
Are you an experienced professional ready to take your career to the next level as an Observability Engineer? At Accenture the Netherlands, we're seeking Observability experts who bring deep expertise, strategic thinking, and a passion for innovation to help us solve complex challenges and deliver exceptional results.

• Solution Architecture Team Lead/Consultant
• Mid-Level
• Full time
• Amsterdam

What you'll do:

• Design and implement observability solutions across applications, infrastructure, networks, digital services and business journeys.
• Configure and engineer solutions using Dynatrace or Elastic depending on the client landscape and target architecture.
• implement meaningful collection of metrics, logs, traces, events and topology.
• Use OpenTelemetry, APIs and scripting to improve telemetry coverage, quality and consistency.
• Build dashboards, service views, alerts, and diagnostic capabilities that help teams understand health, performance, dependencies and business impact.
• Automate observability deployment and configuration through APIs, scripting, configuration-as-code and CI/CD practices.
• Investigate complex performance and reliability issues using telemetry, dependency data, anomaly detection and root-cause analysis.
• Integrate observability platforms with ITSM and ITOM processes, including incident, problem, event, CMDB and service-management workflows.
• Support application and service onboarding through reusable patterns, templates, runbooks, quality controls and acceptance criteria.
• Share knowledge, develop reusable engineering assets and help clients progress from reactive monitoring towards proactive and predictive IT Operations.

How We Reinvent

At Accenture, our teams operate within one of our core service lines— Digital Core, Industry & Enterprise, Supply Chain & Engineering, Cybersecurity, Song, Finance, Talent, Client Groups, Global Operations, Reinventions Services —each designed to drive reinvention at scale.

You’ll be part of a multidisciplinary team composed of solution architects, observability engineers, product and adoption leads, AIOps specialists, ITSM professionals and consultants, working collaboratively to solve complex challenges and shape the future of intelligent business. Whether it's transforming digital cores, embedding AI into operations, or designing human-centric experiences, our teams are empowered to innovate boldly and deliver measurable impact.

We go to market by industry, leveraging our global delivery network and strategic partnerships with ecosystem leaders like Microsoft, AWS, and Google. Our culture of shared success and continuous learning ensures that every team member contributes to—and benefits from—our reinvention journey.