Observability Engineer

3900 Accenture B.V. Company; Amsterdam; On-site; EUR 70,000 - 110,000; Full time

Benefits offered by this job

Work-Life Flexibility

Annual Bonus

MyBenefits Budget

Employee Share Purchase Plan

Health Insurance

Mobility Budget

Learning & Development Platform

Job summary

Accenture NL seeks an experienced Observability Engineer to design and implement cross-domain observability solutions. You will configure Dynatrace or Elastic platforms, collect metrics, logs, traces, and topology, and build actionable dashboards and alerts to drive IT health and business outcomes.

You will automate deployment via APIs and IaC, solve complex performance issues, and integrate with ITSM/ITOM workflows while sharing reusable assets across client engagements.

Qualifications

• Bachelor's degree or equivalent professional experience.
• 4+ years in Tech including observability, monitoring, DevOps, SRE or IT Operations.
• Experience with leading observability platforms and translating telemetry into actionable insights.

Responsibilities

• Design and implement observability solutions across apps, infra, networks, and digital services.
• Configure solutions using Dynatrace or Elastic per client landscape.
• Build dashboards, alerts, and diagnostic capabilities to show health and business impact.
• Automate deployment/configuration via APIs, scripts, IaC and CI/CD.

Skills

Observability

APM

Monitoring

DevOps

SRE

IT Operations

OpenTelemetry

Scripting

Automation

Communication

Education

Bachelor's degree in Computer Science or related field

Tools

Dynatrace

Grafana

Elastic

Splunk

OpenTelemetry

Job description

What you'll do:

• Design and implement observability solutions across applications, infrastructure, networks, digital services and business journeys.
• Configure and engineer solutions using Dynatrace or Elastic depending on the client landscape and target architecture.
• implement meaningful collection of metrics, logs, traces, events and topology.
• Use OpenTelemetry, APIs and scripting to improve telemetry coverage, quality and consistency.
• Build dashboards, service views, alerts, and diagnostic capabilities that help teams understand health, performance, dependencies and business impact.
• Automate observability deployment and configuration through APIs, scripting, configuration-as-code and CI/CD practices.
• Investigate complex performance and reliability issues using telemetry, dependency data, anomaly detection and root-cause analysis.
• Integrate observability platforms with ITSM and ITOM processes, including incident, problem, event, CMDB and service-management workflows.
• Support application and service onboarding through reusable patterns, templates, runbooks, quality controls and acceptance criteria.
• Share knowledge, develop reusable engineering assets and help clients progress from reactive monitoring towards proactive and predictive IT Operations.

What we're looking for:

• Education: Bachelor's degree in Computer Science, Information Technology, Software Engineering or a comparable field, or equivalent professional experience.
• Experience: Typically 4+ years in Technology, including experience in observability, APM, monitoring, software engineering, DevOps, SRE or IT Operations.
• Skills: Practical knowledge of one or more leading observability platforms, preferably Dynatrace, Grafana, Elastic or Splunk; metrics, logs, traces, events and topology; OpenTelemetry; APIs and scripting; automation; application and service troubleshooting; ITSM/ITOM integration; ability to translate telemetry into actionable operational insight.
• Leadership: A curious and accountable engineer who takes ownership, learns quickly, works effectively with clients and technical teams, constructively challenges assumptions and actively contributes knowledge and reusable solutions.
• Bonus points for: Dynatrace, Splunk, Elastic, Grafana certifications; experience with ServiceNow ITSM/ITOM, CMDB; Open Telemetry, FinOps; public-sector, critical-infrastructure or regulated environments; Dutch language capability. SAFE certification. Has view on AI Observability & Agentic OP.

How We Reinvent At Accenture, our teams operate within one of our core service lines— Digital Core, Industry & Enterprise, Supply Chain & Engineering, Cybersecurity, Song, Finance, Talent, Client Groups, Global Operations, Reinventions Services —each designed to drive reinvention at scale. You’ll be part of a multidisciplinary team composed of multidisciplinary team of solution architects, observability engineers, product and adoption leads, AIOps specialists, ITSM professionals and consultants, working collaboratively to solve complex challenges and shape the future of intelligent business. Whether it's transforming digital cores, embedding AI into operations, or designing human-centric experiences, our teams are empowered to innovate boldly and deliver measurable impact. We go to market by industry, leveraging our global delivery network and strategic partnerships with ecosystem leaders like Microsoft, AWS, and Google. Our culture of shared success and continuous learning ensures that every team member contributes to—and benefits from—our reinvention journey.

What we offer:

Work-Life Flexibility: 4x9 Workweek Option, Hybrid Working, FlexDay

Financial Well-being: Competitive Base Salary, MyBenefits Budget, Annual Bonus, Net Allowance, Employee Share Purchase Plan

Health & Wellness: Collective Health Insurance Scheme, Mental Health Support, Well-being Hub

Time Off & Leave: 26 Vacation Days, Special Leave Types (parental leave, partner leave, bereavement leave, and gender affirmation leave)

Culture Days

Mobility & Commuting: NS Business Card, Mobility Budget (option to choose between electric bike, car lease, or public transport reimbursement)

Career Development: Performance Achievement Program, Learning & Development Platform, Guidance from People Leads

Inclusion, Diversity & Social Impact: Do Good Volunteer Program, I&D Networks, Refugee Talent Track

Culture & Community: Accentrics & Friday Drinks, Annual Accenture NL Party, Flat Organizational Hierarchy

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences.All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, marital status, citizenship status or any other basis as protected by applicable law.Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

Bring your incredible skills and join our global team of innovators. We come together from different backgrounds across the world and work with the latest technologies to create value and growth for our clients. With us, you’ll continue to learn and grow so you can advance in your career. Your personal dreams and ambitions are just as important to us; that’s why we offer support any way we can—when you thrive, we all thrive.