Observability Solution Architect

Accenture the Netherlands; Amsterdam; Hybrid; EUR 120,000 - 190,000; Full time

Benefits offered by this job

Hybrid Working

4x9 Workweek Option

Annual Bonus

Well-being & Mental Health Support

Learning & Development Platform

Mobility Budget

Accentrics & Friday Drinks

Job summary

Accenture the Netherlands seeks Observability experts to define enterprise strategies and target architectures across applications, infrastructure, networks and business services. You will guide architecture decisions and drive the evolution from monitoring to AIOps, championing AI event operations and automated workflows.

As a senior advisor, you translate business outcomes into resilient, high-performance architectures while leading multidisciplinary delivery teams on complex pursuits and

Qualifications

• Education: Bachelor's or Master's degree in Computer Science, Information Technology, Engineering or a comparable field, or equivalent professional experience.
• Experience: Typically 10+ years in Technology, including observability, APM, monitoring, SRE, IT Operations or platform architecture.
• Skills: Strong knowledge of leading observability platforms; ITSM/ITOM integration; automation; architecture translation to business outcomes.
• Leadership: Client advisor capable of guiding delivery and strategy.

Responsibilities

• Define Enterprise Observability Strategies, Target Architectures, and Roadmaps across apps, infra, networks and services.
• Lead architecture decisions across observability platforms, including tool rationalisation and ITSM/ITOM integration.
• Design progression from Monitoring to AIOps and AI Event Operations to reduce noise and improve RCAs.
• Shape value proofs and scalable transformation programs linking signals to automated workflows.
• Act as senior design authority and trusted client advisor, translating business outcomes into architecture.

Skills

Observability

SRE

APM

Automation

IT Architecture

OpenTelemetry

Communication

Education

Bachelor's or Master's in CS/IT/Engineering

Tools

Dynatrace

Grafana

Elastic

Datadog

Splunk

OpenTelemetry

Job description

Lead with expertise, drive innovation. Are you an experienced professional ready to take your career to the next level? At Accenture the Netherlands, we're seeking Observability experts who bring deep expertise, strategic thinking, and a passion for innovation to help us solve complex challenges and deliver exceptional results.

What you'll do:

• Define Enterprise Observability Strategies, Target Architectures, Maturity Roadmaps and Operating Models across applications, Infrastructure, Networks, Cloud and Business Services.
• Lead Architecture decisions across Observability platforms, including tool rationalisation, (Open) telemetry consolidation and integration with ITSM and ITOM ecosystems.
• Design the progression from Monitoring to AIOps and AI Event Operations, using predictive and causal AI to create context-rich, high-confidence events, reduce noise and improve root-cause analysis.
• Shape Proofs of Value and scalable Transformation Programmes that connect observability signals to automated workflows.
• Act as a senior design authority and trusted client advisor, translating business outcomes into architecture while guiding multidisciplinary delivery teams, supporting complex pursuits and developing reusable reference architectures and integration patterns.

How We Reinvent

At Accenture, our teams operate within one of our core service lines— Digital Core, Industry & Enterprise, Supply Chain & Engineering, Cybersecurity, Song, Finance, Talent, Client Groups, Global Operations, Reinventions Services —each designed to drive reinvention at scale. This role falls under Intelligent Infrastructure Services, where we combine deep industry expertise with cutting-edge technology to deliver 360 value to our clients.

You’ll be part of a multidisciplinary team composed of multidisciplinary team of solution architects, observability engineers, product and adoption leads, AIOps specialists, ITSM professionals and consultants, working collaboratively to solve complex challenges and shape the future of intelligent business. Whether it's transforming digital cores, embedding AI into operations, or designing human-centered experiences, our teams are empowered to innovate boldly and deliver measurable impact.

What we're looking for:

• Education: Bachelor's or Master's degree in Computer Science, Information Technology, Engineering or a comparable field, or equivalent professional experience.
• Experience: Typically 10+ years in Technology, including experience in observability, APM, monitoring, SRE, IT Operations or platform architecture
• Skills: Strong knowledge of one or more leading observability platforms, preferably Dynatrace, Grafana, Elastic, Datadog, Splunk; OpenTelemetry; AIOps; ITSM/ITOM integration; automation; operating-model design; ability to translate technical architecture into resilience, performance, cost and business outcomes
• Leadership: A client advisor who provides direction, takes ownership, constructively challenges established approaches, connects strategy to executable delivery.

Bonus points for

• Dynatrace, Splunk, Elastic, Grafana or Datadog certifications; experience with ServiceNow ITSM/ITOM, CMDB; Open Telemetry, FinOps; public-sector, critical-infrastructure or regulated environments; Dutch language capability. Has view on AI Observability & Agentic OPS

What we offer:

• Work-Life Flexibility: 4x9 Workweek Option, Hybrid Working, FlexDay
• Financial Well-being: Competitive Base Salary, MyBenefits Budget, Annual Bonus, Net Allowance, Employee Share Purchase Plan
• Health & Wellness: Collective Health Insurance Scheme, Mental Health Support, Well-being Hub
• Time Off & Leave: 26 Vacation Days, Special Leave Types (parental leave, partner leave, bereavement leave, and gender affirmation leave), Culture Days
• Mobility & Commuting: NS Business Card, Mobility Budget (option to choose between electric bike, car lease, or public transport reimbursement)
• Career Development: Performance Achievement Program, Learning & Development Platform, Guidance from People Leads
• Inclusion, Diversity & Social Impact: Do Good Volunteer Program, I&D Networks, Refugee Talent Track
• Culture & Community: Accentrics & Friday Drinks, Annual Accenture NL Party, Flat Organizational Hierarchy

Ready to lead and innovate?