Observability Solution Architect

3900 Accenture B.V. Company; Amsterdam; Hybrid; EUR 140,000 - 190,000; Full time

Benefits offered by this job

4x9 Workweek

Hybrid Working

FlexDay

Annual Bonus

Healthcare & Wellness

26 Vacation Days

Mobility Budget

Learning & Development Platform

Job summary

Accenture NL is seeking Observability experts to lead enterprise strategies across applications, infrastructure, cloud and business services. You will shape architecture, drive from monitoring to AIOps, and guide multidisciplinary delivery teams with reusable reference patterns.

We value 10+ years in technology, strong platform knowledge (Dynatrace, Grafana, Elastic, Datadog, Splunk) and the ability to translate business outcomes into resilient, cost-aware solutions.

Qualifications

• Education: Bachelor's or Master's in CS/IT/Engineering or equivalent.
• 10+ years in technology with observability, APM, monitoring, SRE or platform architecture.
• Strong knowledge of leading observability platforms and ITSM/ITOM integration.
• Dutch language capability is a plus.

Responsibilities

• Define enterprise observability strategies, target architectures, maturity roadmaps and operating models across apps, infra, networks, cloud and business services.
• Lead architecture decisions across observability platforms, including tool rationalisation and integration with ITSM/ITOM.
• Design the progression from Monitoring to AIOps and AI Event Operations to reduce noise and improve root-cause analysis.
• Shape proofs of value and scalable transformation programmes linking signals to automated workflows.
• Act as senior design authority and trusted client advisor translating outcomes into architecture while guiding delivery teams.

Skills

Observability

Solution architecture

Leadership

Client advisory

Strategic thinking

Education

Bachelor's or Master's degree in Computer Science, Information Technology, Engineering or a comparable field

Tools

Dynatrace

Grafana

Elastic

Datadog

Splunk

OpenTelemetry

Job description

Lead with expertise, drive innovation. Are you an experienced professional ready to take your career to the next level? At Accenture the Netherlands, we’re seeking Observability experts who bring deep expertise, strategic thinking, and a passion for innovation to help us solve complex challenges and deliver exceptional results.

What you’ll do:

• Define Enterprise Observability Strategies, Target Architectures, Maturity Roadmaps and Operating Models across applications, Infrastructure, Networks, Cloud and Business Services.
• Lead Architecture decisions across Observability platforms, including tool rationalisation, (Open) telemetry consolidation and integration with ITSM and ITOM ecosystems.
• Design the progression from Monitoring to AIOps and AI Event Operations, using predictive and causal AI to create context-rich, high-confidence events, reduce noise and improve root-cause analysis.
• Shape Proofs of Value and scalable Transformation Programmes that connect observability signals to automated workflows.
• Act as a senior design authority and trusted client advisor, translating business outcomes into architecture while guiding multidisciplinary delivery teams, supporting complex pursuits and developing reusable reference architectures and integration patterns.

How We Reinvent

How We Reinvent At Accenture, our teams operate within one of our core service lines— Digital Core, Industry & Enterprise, Supply Chain & Engineering, Cybersecurity, Song, Finance, Talent, Client Groups, Global Operations, Reinventions Services —each designed to drive reinvention at scale. This role falls under Intelligent Infrastructure Services, where we combine deep industry expertise with cutting-edge technology to deliver 360° value to our clients. You’ll be part of a multidisciplinary team composed of multidisciplinary team of solution architects, observability engineers, product and adoption leads, AIOps specialists, ITSM professionals and consultants, working collaboratively to solve complex challenges and shape the future of intelligent business. Whether it's transforming digital cores, embedding AI into operations, or designing human-centric experiences, our teams are empowered to innovate boldly and deliver measurable impact. We go to market by industry, leveraging our global delivery network and strategic partnerships with ecosystem leaders like Microsoft, AWS, and Google. Our culture of shared success and continuous learning ensures that every team member contributes to—and benefits from—and our reinvention journey.

What we’re looking for:

• Education: Bachelor's or Master's degree in Computer Science, Information Technology, Engineering or a comparable field, or equivalent professional experience.
• Experience: Typically 10+ years in Technology, including experience in observability, APM, monitoring, SRE, IT Operations or platform architecture
• Skills: Strong knowledge of one or more leading observability platforms, preferably Dynatrace, Grafana, Elastic, Datadog, Splunk; OpenTelemetry; AIOps; ITSM/ITOM integration; automation; operating-model design; ability to translate technical architecture into resilience, performance, cost and business outcomes
• Leadership: A client advisor who provides direction, takes ownership, constructively challenges established approaches, connects strategy to executable delivery.
• Bonus points for: Dynatrace, Splunk, Elastic, Grafana or Datadog certifications; experience with ServiceNow ITSM/ITOM, CMDB; Open Telemetry, FinOps; public-sector, critical-infrastructure or regulated environments; Dutch language capability. Has view on AI Observability & Agentic OPS

What we offer:

• Work-Life Flexibility: 4x9 Workweek Option, Hybrid Working, FlexDay
• Financial Well-being: Competitive Base Salary, MyBenefits Budget, Annual Bonus, Net Allowance, Employee Share Purchase Plan
• Health & Wellness: Collective Health Insurance Scheme, Mental Health Support, Well-being Hub
• Time Off & Leave: 26 Vacation Days, Special Leave Types (parental leave, partner leave, bereavement leave, and gender affirmation leave)
• Culture Days
• Mobility & Commuting: NS Business Card, Mobility Budget (option to choose between electric bike, car lease, or public transport reimbursement)
• Career Development: Performance Achievement Program, Learning & Development Platform, Guidance from People Leads
• Inclusion, Diversity & Social Impact: Do Good Volunteer Program, I&D Networks, Refugee Talent Track
• Culture & Community: Accentrics & Friday Drinks, Annual Accenture NL Party, Flat Organizational Hierarchy

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences.All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, marital status, citizenship status or any other basis as protected by applicable law.Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

Explore your next step at Accenture Belong. Grow. Thrive. Join a great place to work for reinventors who drive meaningful change for our clients, communities, and the world. Wo rld. Explore your next step at Accenture