NL & UK SaaS Account Manager – Growth & Strategy

Hive; Amsterdam; On-site; EUR 52,000 - 68,000; Full time

Benefits offered by this job

Equity incentive plan (EIP)

30 vacation days

Sabbatical every 3 years

Flexible working hours

Company offsites

MacBook or laptop provided

Job summary

Hive is seeking an Account Manager UK & NL to nurture our NL merchant base and manage select international UK accounts from Amsterdam. You’ll own an account portfolio end-to-end and drive growth in a fast-scaling European environment.

In this role you’ll develop strategic relationships, coordinate with product and operations, onboard new customers, and identify upsell and churn prevention opportunities while collaborating with a pan-European team.

Qualifications

• 1–3 years in B2B Account Management, Key Account Management, Sales or Business Development.
• Entrepreneurial growth mindset with a passion for building lasting relationships.
• Strong analytical and empathetic communication towards customers.
• Face the Hive as the company’s spokesperson to customers and coordinate with internal and external stakeholders.
• Fluent in Dutch and English (C2).

Responsibilities

• Strategically develop key accounts and growth opportunities end-to-end.
• Build and maintain relationships, coordinating with Hive teams and key decision makers.
• Collect and analyze customer feedback with the product team to improve the product.
• Onboard new customers into Hive and deliver a strong first experience.
• Conduct portfolio analysis and plan upsell and churn prevention actions.
• Join the pan-European team and deepen relationships with top D2C brands across Europe.

Skills

B2B Account Management

Relationship building

Analytical thinking

Dutch & English (C2)

Job description

Hive is seeking an Account Manager UK & NL to nurture our NL merchant base and manage select international UK accounts from Amsterdam. You’ll own an account portfolio end-to-end and drive growth in a fast-scaling European environment.

In this role you’ll develop strategic relationships, coordinate with product and operations, onboard new customers, and identify upsell and churn prevention opportunities while collaborating with a pan-European team.