Night Concierge: Luxury Welcome Desk & Guest Care

Corendon Hotels & Resorts; Amsterdam; On-site; EUR 28,000 - 36,000; Full time

Benefits offered by this job

Competitive salary

Global environment

Staff hotel discounts

Family & friends discounts

Coaching & training

Career opportunities

Employee autonomy

Social events

Corendon discounts

Friend/family discounts

Mondi restaurant 25% off

Two free massages

Job summary

Corendon Amsterdam seeks a Welcome Desk Ambassador (Bellman/Doorman) to join the W AmsterdamWelcome Team. You will staff the Welcome Desk at both Exchange and Bank buildings, delivering Whatever/Whenever service and creating unforgettable moments for our guests.

Roles involve rotating shifts (morning, evening, night, weekends, holidays), handling guest luggage, guiding guests to rooms, and coordinating bookings and transport. Previous luxury hospitality experience is preferred.

Qualifications

• Minimum of one-year experience in the same or similar role.
• Fluency in English.
• Dutch and any other language is appreciated.
• Experience in the Luxury Segment is an advantage.
• Work Permit for The Netherlands is required.
• Driver license B is a must.

Responsibilities

• Welcoming and helping guests throughout their stay while adhering to service standards.
• Provide the Whatever/Whenever service to personalize guest experiences.
• Maintain a clean and welcoming lobby and guest areas.
• Handle luggage transport and assist guests to their rooms.
• Guide guests to rooms and provide local knowledge about hotel facilities and the city.
• Manage valet parking and deliver guest mail.
• Make restaurant, flight, theater bookings when requested and organize guest transport.

Skills

Fluency in English

Dutch language

Additional languages

Driver license

Work permit for NL

Job description

Corendon Amsterdam seeks a Welcome Desk Ambassador (Bellman/Doorman) to join the W AmsterdamWelcome Team. You will staff the Welcome Desk at both Exchange and Bank buildings, delivering Whatever/Whenever service and creating unforgettable moments for our guests.

Roles involve rotating shifts (morning, evening, night, weekends, holidays), handling guest luggage, guiding guests to rooms, and coordinating bookings and transport. Previous luxury hospitality experience is preferred.