Key Lead: Elevate Customer Experience & Team Performance

Abercrombie & Fitch Spain, SL; Maastricht; Presencial; EUR 30.000 - 37.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Sales incentive bonus

Merchandise discount

Career advancement

Brand affiliate

Training & development

Global team

Descripción de la vacante

Abercrombie & Fitch Co. is seeking a Key Lead in Maastricht to ensure a quality in-store experience by acting as Floor Supervisor. You will coach Brand Reps and Stock Associates, drive store performance on the floor through customer experience and daily sales goals.

The role requires opening/closing routines, POS operation, omni-channel fulfillment, product knowledge, and maintaining visual displays. Schedule varies; minimum 24 hours/week with weekend availability.

Formación

• High School Diploma or GED preferred.
• Retail experience is preferred.
• CEFR B2 English & Dutch required.
• Maintain a strong customer focus.
• Demonstrate interpersonal and communication skills.
• Show knowledge of current fashion trends.
• Be energetic, outgoing, and assertive.
• Take initiative and show confidence.
• Master adaptability and flexibility.
• Balance multiple tasks with attention to detail.
• Engage in applied learning and proactive thinking.
• Exhibit a strong work ethic.

Responsabilidades

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge and Brand Awareness while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and exemplify Company Culture and Values.

Conocimientos

Customer focus

Communication

Energetic

Adaptability

Educación

High School Diploma

Herramientas

POS Systems

Descripción del empleo

Abercrombie & Fitch Co. is seeking a Key Lead in Maastricht to ensure a quality in-store experience by acting as Floor Supervisor. You will coach Brand Reps and Stock Associates, drive store performance on the floor through customer experience and daily sales goals.

The role requires opening/closing routines, POS operation, omni-channel fulfillment, product knowledge, and maintaining visual displays. Schedule varies; minimum 24 hours/week with weekend availability.