Floor Lead & Brand Coach — Elevate Retail Experience

Abercrombie & Fitch Co.; Maastricht; On-site; EUR 30,000 - 37,000; Full time

Benefits offered by this job

Quarterly Sales Incentive Bonus

Merchandise Discount

Opportunities for Career Advancement

Training and Development

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead to ensure top-tier in-store experience. As Floor Supervisor, you’ll coach Brand Representatives and Stock Associates, keeping store operations running smoothly and driving daily sales through customer engagement.

The role requires at least 1 year retail experience, a High School Diploma or GED, and CEFR B2 fluency in English and Dutch. You’ll handle openings/closings, POS, omni-channel orders, displays, inventory control, and brand representation

Qualifications

• High School Diploma or GED preferred.
• CEFR B2 fluency in English and Dutch.
• Strong communication and interpersonal skills.
• Energetic, outgoing, and assertive.
• Retail experience preferred (1+ year).

Responsibilities

• Perform opening and closing routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI channel orders.
• Demonstrate product knowledge and brand awareness while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Represent the brand and exemplify company culture and values.

Skills

English & Dutch fluency

Customer service

Team coaching

Communication

Education

High School Diploma / GED

Tools

POS systems

Inventory management

Job description

Abercrombie & Fitch Co. is seeking a Key Lead to ensure top-tier in-store experience. As Floor Supervisor, you’ll coach Brand Representatives and Stock Associates, keeping store operations running smoothly and driving daily sales through customer engagement.

The role requires at least 1 year retail experience, a High School Diploma or GED, and CEFR B2 fluency in English and Dutch. You’ll handle openings/closings, POS, omni-channel orders, displays, inventory control, and brand representation