Junior IT Support Specialist – Office & Retail (Hybrid)

Mr-Marvis-; Amsterdam; Hybrid; EUR 28,000 - 36,000; Full time

Benefits offered by this job

Vacation days 25

Pension scheme

Mobility allowance

Lunch at office

MR MARVIS discount 20%

Wellbeing budget

OpenUp access

Personal development

Hybrid office

Sabbatical after 5 years

Team events

Job summary

MR MARVIS, Amsterdam-based fashion brand, seeks a Junior Office & Retail IT Specialist to be the primary contact for IT support at our HQ and growing store network. You’ll resolve day-to-day tech issues, deploy devices for new hires, and document processes to keep teams productive.

You will work closely with IT Support, own day-to-day tickets, and gain hands-on experience with our Google Workspace, retail tech, and store openings across Europe.

Qualifications

• Minimum 1 year hands-on IT support experience.
• Familiar with troubleshooting hardware and basic networking.
• Strong English communication and service mindset.
• Highly organized with documentation skills.
• Able to work independently and escalate when needed.

Responsibilities

• First‑Line Support: act as primary contact for office and store teams, troubleshooting laptops, monitors, Wi‑Fi, printers, meeting room setups, and retail POS devices.
• Access & Onboarding: deploy devices for new hires, handle offboarding, and manage user access across Google Workspace and core tools with security in mind.
• Ownership & Documentation: keep Linear tickets accurate and write clear guides in Notion; identify recurring issues for improvements.
• Store Openings & Growth: assist IT Support and Head of Digital Operations with hardware setup for new stores across Europe.

Skills

IT support

Hardware troubleshooting

Networking basics

English communication

Documentation

Independent worker

Team collaboration

Education

Technical education or relevant internship

Tools

Google Workspace

Notion

Linear

Odoo

Shopify

Job description

MR MARVIS, Amsterdam-based fashion brand, seeks a Junior Office & Retail IT Specialist to be the primary contact for IT support at our HQ and growing store network. You’ll resolve day-to-day tech issues, deploy devices for new hires, and document processes to keep teams productive.

You will work closely with IT Support, own day-to-day tickets, and gain hands-on experience with our Google Workspace, retail tech, and store openings across Europe.