Onsite IT Support Pro - Level 1 & 2 (Amsterdam)

Everience Benelux; Amsterdam; On-site; EUR 42,000 - 65,000; Full time

Job summary

Everience Benelux, Amsterdam-based IT support contractor, seeks experienced Level 1/2 IT support professionals to maintain smooth user experience across Office 365 and devices.

The role covers initial device deployment, user onboarding, printer support, and network-related assistance. Fluency in Dutch and English is required, with the ability to work autonomously in a freelance setting from Amsterdam.

Qualifications

• Experience in Level 1 IT support and Level 2 IT support.
• Fluent in Dutch and English.
• Comfortable working autonomously without backup.

Responsibilities

• Provide Level 1 IT support for Office applications and devices.
• Initial setup and deployment of new computers using internal tools.
• Onboard users to company IT tools and provide printer support.
• Handle network topics and act as escalation point for complex issues.

Skills

IT support

Dutch language

English language

Autonomous work

Tools

Azure AD

ServiceNow

Deployment tools

Job description

Everience Benelux, Amsterdam-based IT support contractor, seeks experienced Level 1/2 IT support professionals to maintain smooth user experience across Office 365 and devices.

The role covers initial device deployment, user onboarding, printer support, and network-related assistance. Fluency in Dutch and English is required, with the ability to work autonomously in a freelance setting from Amsterdam.