Junior Customer Success Manager – German Market (AI Growth)

Wpseoai; Amsterdam; On-site; EUR 40,000 - 55,000; Full time

Job summary

WP SEO AI, based in Amsterdam, is looking for a Junior Customer Success Manager for the German market to kickstart your career in a fast-growing AI startup.

You’ll participate in a structured onboarding program, support new clients as they begin using our AI-powered SEO platform, and build strong relationships while driving measurable results.

You’ll work with SMB German businesses across industries, with coaching and feedback to grow into a Customer Success Manager role.

Qualifications

• Structured training program prepares you for a CSM role.
• You’ll onboard new clients and guide them through onboarding.
• You’ll help German businesses improve SEO and GEO strategy.

Responsibilities

• Guide German customers through onboarding and ensure a smooth start.
• Support them in getting the most value from our platform and AI tools.
• Build strong relationships through regular communication and proactive support.
• Identify growth opportunities such as upsells, cross-sells and renewals.
• Collect feedback and share insights to improve our product and processes.

Skills

Onboarding

Customer relationship

German market

Cross-selling

Communication

Job description

WP SEO AI, based in Amsterdam, is looking for a Junior Customer Success Manager for the German market to kickstart your career in a fast-growing AI startup.

You’ll participate in a structured onboarding program, support new clients as they begin using our AI-powered SEO platform, and build strong relationships while driving measurable results.

You’ll work with SMB German businesses across industries, with coaching and feedback to grow into a Customer Success Manager role.