Customer Success Manager

Wpseoai; Amsterdam; On-site; EUR 45,000 - 65,000; Full time

Job summary

Wpseoai is seeking a Customer Success Manager for the Belgian market based in Amsterdam. In this role, you will manage a portfolio of 60 to 80 clients, helping them implement and execute their SEO strategies using our AI-powered platform. Your responsibilities will include onboarding clients, maintaining relationships, creating content, and identifying upsell opportunities. This position requires strong communication skills and a solid understanding of SEO. Join our growing team and make an impact from day one.

Qualifications

• Experience in client relationship management and customer success.
• Strong understanding of SEO strategies and best practices.
• Ability to communicate effectively with clients.

Responsibilities

• Guide new Belgian customers through onboarding.
• Manage a diverse portfolio of 60–80 clients.
• Create content and strategies using our AI-powered platform.
• Maintain strong client relationships through proactive communication.
• Identify upsell opportunities and manage renewals.

Skills

Client relationship management

SEO strategy

Content creation

Communication

Upselling

Job description

Do you want to be part of a fast-growing international team where you have real ownership and room to grow? At WP SEO AI, you’ll work with a wide range of Belgian businesses, helping them succeed and get the most value from our AI-powered SEO platform.

As a Customer Success Manager for the Belgian market, you’ll manage a portfolio of around 60 to 80 clients, mostly small and medium-sized businesses across different industries. You’ll help them shape and execute their SEO and GEO strategy, create content using our AI platform, and make sure they see real results in visibility and growth.

Your role is a mix of strategy, creativity and relationship-building. You’ll be the trusted point of contact for your clients, guiding them step by step and helping them get the most out of our platform. You’ll also identify upsell and cross-sell opportunities and manage renewals after 12 months to build long‑term success and strong client partnerships.

All of your work happens digitally, which means you represent WP SEO AI in every interaction with your Belgian clients. You’ll build trust through expertise, proactive communication and a genuine interest in helping businesses grow. As we continue to expand our Belgian team at our new office in Amsterdam, this is the perfect moment to join, learn and make an impact from day one.

What you’ll do

• Guide new Belgian customers through onboarding and ensure a smooth start
• Manage a diverse portfolio of 60–80 clients and support their SEO and GEO growth
• Create content and strategies using our AI-powered platform
• Build and maintain strong client relationships through proactive communication
• Identify upsell and cross‑sell opportunities and manage renewals after 12 months
• Share customer feedback to improve our product and processes

WP SEO AI is een technologiebedrijf dat organisaties helpt beter zichtbaar te worden in zowel Google als AI‑gedreven zoekomgevingen. De missie van het bedrijf is om SEO en GEO schaalbaar en toekomstbestendig te maken door menselijke expertise te combineren met AI‑automatisering. De belangrijkste diensten en producten zijn AI‑powered SEO‑ en GEO‑oplossingen, contentproductie, optimalisatie, performance tracking en een geïntegreerde WordPress‑toolstack.