Job offering Account Manager

MCXess B.V.; Netherlands; Remote; EUR 30,000 - 59,000; Full time

Benefits offered by this job

Training budget

Pension

Company car

Flexible hours

25 vacation days

Laptop

Smartphone

Team outings

Lunch arrangement

Job summary

MCXess is seeking an Account Manager to drive new business and manage customer relationships. You will identify needs, present tailored solutions, and guide opportunities from first contact to closing deals.

You will work 32–40 hours per week in Halfweg, NL, with a focus on Dutch and English communication, driving growth and ensuring customer intimacy through proactive account management.

Qualifications

• MBO or HBO in commercial direction or equivalent experience.
• Driving license B is required.
• Fluent in Dutch and English; strong communication and persuasion.

Responsibilities

• Build relationships with potential customers and generate new business.
• Approach customers, analyze their needs and conduct voice of customer meetings.
• Issue quotations tailored to customer needs.
• Negotiate and persuade customers on the value of our solutions.

Skills

Dutch language

English language

Excellent communication

Persuasion

Customer focus

Goal oriented

Education

MBO or HBO in commercial direction

Job description

Job offering Account Manager at MCXess

About MCXess

At MCXess, we provide innovative communication solutions that help companies worldwide, to improve their (telephone) customer contact. We already do this in more than 150 countries. For example, if your flight is delayed and you want to know what your rights are, or you want to apply for compensation, we will connect you directly (through intelligent call routing) to the right group of employees who can help you with this question. With our Cloud-based platform, we offer intelligent telephony solutions that meet every unique need of our customers. We focus on long-term relationships and really put the customer first. We call this 'customer intimacy'.

The challenge

Are you a driven Account Manager who always thinks in terms of opportunities and relationships? Then MCXess is looking for you! We can use your experience in customer management, sales and strategic planning for our team.

What will you do as an Account Manager?

• Building relationships with potential customers and generating new business;
• Approach customers, analyze their needs and hold 'voice of customer' meetings for the development of solutions;
• Issuing quotations, tailored to customer needs;
• Negotiating and convincing customers about the value of our solutions.

Here's what you get

We offer an employment contract for 32-40 hours per week. The salary depends on your education and experience and is between €2,650-€3,650 (junior) and €3,650-€5,250 (medior) per month for 40-hour employment. Other working conditions are:

• Career opportunities and a training budget;
• Attractive pension scheme and full travel allowance;
• Use of our company car;
• Flexible working hours;
• 25 vacation days (based on 40 hours);
• A company laptop and smartphone to do your job well;
• Inspiring workplace with guidance from senior sales colleagues, right next to the station and easily accessible by car;
• A friendly and diverse team with regular fun team outings;
• A good daily lunch arrangement and the best coffee!

What do you bring?

• A completed MBO or HBO education in a commercial direction or experience in a commercial role;
• Driving license B;
• A drive to meet and exceed goals;
• Excellent communication skills and persuasiveness.
• You communicate effortlessly in both Dutch and English.

Location

Suikersilo-Oost 1, 1165 MS Halfweg, Noord-Holland, Netherlands

Salary indication

• €2,650 - €3,650 (junior)
• €3,650 - €5,250 (medior)

What do you bring?

• 32-40 hours availability
• Customer-oriented and proactive
• Dutch and English (languages)

What to expect

• Vibrant hub of sales and support team
• Challenging and flexible working environment
• Personal development and career opportunities