IT Support Intern: Apple Devices & MDM Automation

Software Improvement Group; Amsterdam; Hybrid; EUR 13,000 - 20,000; Full time

Benefits offered by this job

Comprehensive training

Career progression sessions

Job summary

Software Improvement Group (SIG) offers an internship in Amsterdam within its IT Support team. You will gain hands-on experience by setting up devices for new hires and troubleshooting applications, with a focus on Apple devices and Mobile Device Management.

You will work closely with the team to automate deployment tasks, manage hardware inventory, and assist employees with daily IT questions. A proactive mindset and strong English communication are essential, with three days per week at the

Qualifications

• Willingness to learn and strong communication skills.
• Provide customer-centric, hands-on support for SIG's employees.
• Expected to be present at the SIG office in person for three days a week.
• Fluent in English, both spoken and written.
• General knowledge of Apple devices.
• Basic understanding of Network Management.
• Proactive mindset.

Responsibilities

• Preparing and configuring Apple macOS and iOS devices for SIG's new hires.
• Learning about the management and monitoring systems of our meeting rooms.
• Assisting employees with hands-on support and questions.
• Learning about Apple Mobile Device Management and hardware inventory.
• Gaining insight into enterprise network management and Wi-Fi standards.
• Assisting with user account provisioning and application license management.

Skills

Willingness to learn

Strong communication

Customer-centric support

Fluent English

Apple devices

MDM / device management

Proactive mindset

Education

Currently enrolled in IT or related field

Job description

Software Improvement Group (SIG) offers an internship in Amsterdam within its IT Support team. You will gain hands-on experience by setting up devices for new hires and troubleshooting applications, with a focus on Apple devices and Mobile Device Management.

You will work closely with the team to automate deployment tasks, manage hardware inventory, and assist employees with daily IT questions. A proactive mindset and strong English communication are essential, with three days per week at the