IT Support Engineer - Hybrid, Unlimited Holidays & Perks

Sunrock B.V.; Amsterdam; Hybrid; EUR 50,000 - 57,000; Full time

Benefits offered by this job

Annual bonus

Hybrid work

Lunch provided

Company pension

Lease bike scheme

Commuting card

Job summary

Sunrock B.V. in Amsterdam is seeking an IT Support Engineer to join our IT Operations and Cybersecurity team.

You will provide hands-on support for users, manage devices, access, and SaaS applications, and collaborate with our MSP to resolve issues and improve processes. The role requires an IT-related degree or equivalent and 4+ years in IT support, with experience in Windows, Microsoft 365, Entra ID and Intune, plus strong English communication.

Qualifications

• IT-related degree or equivalent experience is required.
• 4+ years' experience in IT support, IT Operations or system administration.
• Knowledge of Windows, Microsoft 365, Entra ID and Intune.
• Experience with SaaS administration and identity & access management.
• Strong troubleshooting skills and a service-oriented mindset.
• Excellent English communication skills.

Responsibilities

• Manage, track and follow up on IT requests and issues via Jira.
• Provide hands-on support for all users.
• Manage laptops, software and workplace technology.
• Manage users, access rights, permissions and onboarding/offboarding.
• Administer SaaS applications, licenses and Intune.
• Support technical teams with tooling and platform access.
• Own support requests through resolution and improve operations and processes.

Skills

IT support

IT Operations

System administration

Windows

Microsoft 365

Entra ID

Intune

SaaS administration

English communication

Education

MBO/HBO IT degree or equivalent

Tools

Jira

Intune tooling

Job description

Sunrock B.V. in Amsterdam is seeking an IT Support Engineer to join our IT Operations and Cybersecurity team.

You will provide hands-on support for users, manage devices, access, and SaaS applications, and collaborate with our MSP to resolve issues and improve processes. The role requires an IT-related degree or equivalent and 4+ years in IT support, with experience in Windows, Microsoft 365, Entra ID and Intune, plus strong English communication.