IT Support Specialist: Hybrid in Amsterdam, Own Your Impact

Realworks BV; Amsterdam; Híbrido; EUR 36.000 - 52.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid working

2 days/week in Amsterdam office

Free lunches

Modern Amsterdam office

Travel expenses 50 km

Company laptop

Pension scheme

25 days annual leave

Descripción de la vacante

Realworks BV is seeking an IT Support Specialist to help colleagues with hardware, software, and digital workplace needs in our Amsterdam office. You’ll resolve issues quickly, manage devices with Intune and Jamf, and contribute to improvements in our IT processes.

You’ll work across Windows and macOS environments, collaborating with a small IT team in a hybrid setup. Fluency in Dutch and English is preferred, and prior IT support experience is a plus.

Formación

• MBO ICT level 4 or equivalent experience.
• Some IT support experience (internship or first job).
• Good command of Dutch and English.
• Comfort with Windows and macOS environments.
• Familiarity with Atlassian tools, Entra ID, Intune or Jamf is a plus.

Responsabilidades

• Be the first point of contact for IT hardware/software issues.
• Support laptops, phones, and apps in Windows/macOS environments.
• Prepare laptops for new colleagues and ensure they have what they need.
• Test, install, and manage software used daily.
• Log, track, and resolve IT tickets in Jira.

Conocimientos

Windows support

macOS support

Jira

Confluence

Intune

Jamf

Atlassian suite

Dutch & English

Educación

MBO ICT level 4

Herramientas

Jira

Confluence

CrowdStrike

Microsoft Intune

Jamf

Descripción del empleo

Realworks BV is seeking an IT Support Specialist to help colleagues with hardware, software, and digital workplace needs in our Amsterdam office. You’ll resolve issues quickly, manage devices with Intune and Jamf, and contribute to improvements in our IT processes.

You’ll work across Windows and macOS environments, collaborating with a small IT team in a hybrid setup. Fluency in Dutch and English is preferred, and prior IT support experience is a plus.