Internship Front Office - NH Amsterdam Zuid

NH Hotel Group; Amsterdam; On-site; EUR 7,100 - 9,600; Full time

Benefits offered by this job

€750 monthly internship allowance

Minor Hotels University NorthernEurope

Employee rates from €36 per night

30% discount in F&B outlets

Friends & Family discount up to 40%

Team events and international career机会

Job summary

NH Hotels & Resorts in Amsterdam Zuid invites a Front Office Intern to be at the heart of the guest experience, gaining hands-on exposure in an international hotel environment. You will welcome guests, handle check-ins/outs after training, manage reservations, and provide local recommendations to travellers.

Open to students enrolled in an educational program with a passion for hospitality and strong English communication.

Qualifications

• Actively enrolled in an educational institution throughout the internship period.
• Genuine passion for hospitality and guest service.
• Positive, approachable, and team-oriented.

Responsibilities

• Welcome guests with warmth and professionalism.
• Handle check-in and check-out after training.
• Manage reservations and respond to guest requests.
• Provide personalised recommendations to international travellers.
• Develop skills in upselling and service recovery.
• Collaborate with colleagues across departments to ensure a seamless guest experience.
• Create an atmosphere where every guest feels welcomed and cared for.

Skills

English proficiency

Customer service oriented

Education

Enrolled student in educational institution

Job description

Join our team at NH Hotels & Resorts, a global leader in upscale and midscale hospitality, renowned for our exceptional service and facilities. A brand with a strong footprint in Europe and the Americas that is beginning its adventure in Greater China.
You will have the opportunity to provide our guests with reliable experiences that combine value, location and your own human touch. You can join us in our quest to make every hotel stay remarkable by meeting the needs of guests looking for functional hotels & resorts with a natural and fresh style, doubled by friendly service. Become part of a brand that is like you: Functional, natural and down-to-earth, innovative, reliable and friendly.

Internship Front Office - NH Amsterdam Zuid

• Amsterdam, NL The Netherlands

Your Benefits at NH Hotels

• A monthly internship allowance of €750 gross
• Free online & offline training through Minor Hotels University Northern Europe.
• Employee rates starting from €36 per night at Minor Hotels worldwide, 30% discount in our F&B outlets, and Friends & Family discount up to 40%. Various discounts in (web)shops.
• Team events, social activities, and celebrations throughout the year.
• International career opportunities within Minor Hotels across the globe.

Your Role at a Glance

As a Front Office Intern, you will be at the heart of the guest experience. As one of the first points of contact, you will create genuine connections with guests while gaining hands‑on experience in an international hotel environment. During your internship, you will:

• Welcome guests with warmth and professionalism, making them feel at home from the moment they arrive.
• Handle check-in and check-out independently after completing your training.
• Manage reservations, respond to guest requests, and support daily Front Office administration.
• Share personalised recommendations and local insights with international travellers.
• Develop valuable skills in upselling, problem-solving, and service recovery.
• Collaborate with colleagues across departments to create a seamless guest experience.
• Help create an atmosphere in which every guest feels genuinely welcomed and cared for.

What Makes You a Great Fit

• You are actively enrolled in an educational institution throughout the internship period.
• You have a genuine passion for hospitality and guest service.
• You are positive, approachable, and enjoy working as part of a team.
• You feel confident interacting with international guests from diverse backgrounds.
• You have excellent English communication skills, both spoken and written; additionally language skills are a plus.
• You are flexible, attentive to detail, and eager to learn.
• You are committed to creating memorable experiences for every guest.