Internship Front Office - Avani Museum Quarter Amsterdam

Hesperia group; Amsterdam; On-site; EUR 7,600 - 9,100; Full time

Benefits offered by this job

International career opportunities

Minor Hotels University training

Employee discounts at hotels and F&B

Job summary

Avani Amsterdam is inviting motivated Front Office Interns to join a vibrant hospitality team. You will learn day-to-day hotel operations, guest services, and front desk administration while contributing to guest satisfaction in a stylish, dynamic setting.

The role offers a monthly gross salary of €750 and access to international career opportunities within Minor Hotels, plus staff training and employee discounts, making it a strong foundation for a hospitality career.

Qualifications

• Currently pursuing a degree in Hospitality, Hotel Management, Tourism, or a related field.
• You enjoy interacting with people and are passionate about delivering great guest experiences.
• You are proactive, organized, and eager to learn.
• You have strong communication skills and enjoy working in a team.
• You have a good command of English; additional languages are a plus.
• You are flexible and available to work on various shifts, including weekends and occasional nights.
• You are able to provide a school internship agreement.
• You have a residential address in the Netherlands during your internship.

Responsibilities

• Welcome guests and assist with check-ins and check-outs.
• Support guests throughout their stay and provide information about the hotel and local area.
• Handle guest feedback and complaints with professionalism and care.
• Assist with Front Office administration and daily operational tasks.
• Respond to online guest reviews and help monitor guest satisfaction.
• Support cash handling and end-of-shift procedures.
• Manage Lost & Found requests and follow up with guests when needed.
• Assist with the night audit process and other reporting tasks.
• Identify upselling opportunities and contribute to enhancing the guest experience.

Skills

Communication skills

English proficiency

Education

Hospitality-related degree

Job description

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Date: Aug 12, 2026

Location: Amsterdam, NL The Netherlands

Department: Front Office

If you are passionate about hospitality and looking for a rewarding career in a vibrant and stylish environment, then Avani is the place for you. Join a talented and motivated team who share a common vision of delivering amazing experiences to our guests.
As an Avani team member, you will have the opportunity to work in some of the world's most exciting destinations, from Europe to Asia, from Africa to Australia.Join Avani and discover the balance between coolness and kindness, between design and function, and between service and privacy that makes Avani Hotels the perfect choice for both modern travellers and youthful talent.

As a Front Office Intern, you will discover what it takes to create outstanding guest experiences while developing the skills and confidence needed for a successful career in hospitality.

• A compensation of€750 gross per month for all your hard work.
• International career opportunities within Minor Hotels.
• Free online and offline training courses through our ownMinor Hotels University.
• Employee rates from€36 per night at Minor Hotels worldwide, plus Friends & Family discounts of up to 25%.
• 30% discount at our restaurants and bars, plus exclusive employee discounts with various (online) retailers.
• Regular team events, celebrations, trips, and holiday parties.
• A €500 Refer-a-Friend bonus for successful referrals.

How You’ll Bring the Avani Vibe to Life

As a Front Office Intern, you will gain hands‑on experience in one of the most dynamic departments of the hotel. Working alongside an experienced team, you will learn about the day‑to‑day operations of a hotel while developing valuable skills in guest service, communication, and hospitality.

Welcome guests andassistwith check-ins and check-outs.

Support guests throughout their stay and provide information about the hotel and local area.

Handle guest feedback and complaints with professionalism and care.

Assist with Front Office administration and daily operational tasks.

Respond to online guest reviews and helpmonitorguest satisfaction.

Support cash handling and end‑of‑shift procedures.

Manage Lost & Found requests and follow up with guests when needed.

Assistwith the night audit process and other reporting tasks.

Identifyupselling opportunities and contribute to enhancing the guest experience.

The Avani Spirit – Do You Have It?

You are currently pursuing a degree in Hospitality, Hotel Management, Tourism, or a related field.

You enjoy interacting with people and are passionate about delivering great guest experiences.

You are proactive, organized, and eager to learn.

You havestrong communicationskills and enjoy working in a team.

You have a good command of English;additionallanguages are a plus.

You are flexible and available towork onvarious shifts, including weekends and occasional nights.

You are able to provide a school internship agreement.

You have a residential address in the Netherlands during your internship.

Minor Hotels Europe & Americas is committed to fostering an inclusive workplace where all team members are valued and supported equitably. We promote equal opportunities and embrace diversity in all its forms. We warmly welcome everyone.

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