Front Office Intern: Global Hospitality Experience & Perks

Hesperia group; Amsterdam; On-site; EUR 7,600 - 9,100; Full time

Benefits offered by this job

International career opportunities

Minor Hotels University training

Employee discounts at hotels and F&B

Job summary

Avani Amsterdam is inviting motivated Front Office Interns to join a vibrant hospitality team. You will learn day-to-day hotel operations, guest services, and front desk administration while contributing to guest satisfaction in a stylish, dynamic setting.

The role offers a monthly gross salary of €750 and access to international career opportunities within Minor Hotels, plus staff training and employee discounts, making it a strong foundation for a hospitality career.

Qualifications

• Currently pursuing a degree in Hospitality, Hotel Management, Tourism, or a related field.
• You enjoy interacting with people and are passionate about delivering great guest experiences.
• You are proactive, organized, and eager to learn.
• You have strong communication skills and enjoy working in a team.
• You have a good command of English; additional languages are a plus.
• You are flexible and available to work on various shifts, including weekends and occasional nights.
• You are able to provide a school internship agreement.
• You have a residential address in the Netherlands during your internship.

Responsibilities

• Welcome guests and assist with check-ins and check-outs.
• Support guests throughout their stay and provide information about the hotel and local area.
• Handle guest feedback and complaints with professionalism and care.
• Assist with Front Office administration and daily operational tasks.
• Respond to online guest reviews and help monitor guest satisfaction.
• Support cash handling and end-of-shift procedures.
• Manage Lost & Found requests and follow up with guests when needed.
• Assist with the night audit process and other reporting tasks.
• Identify upselling opportunities and contribute to enhancing the guest experience.

Skills

Communication skills

English proficiency

Education

Hospitality-related degree

Job description

Avani Amsterdam is inviting motivated Front Office Interns to join a vibrant hospitality team. You will learn day-to-day hotel operations, guest services, and front desk administration while contributing to guest satisfaction in a stylish, dynamic setting.

The role offers a monthly gross salary of €750 and access to international career opportunities within Minor Hotels, plus staff training and employee discounts, making it a strong foundation for a hospitality career.