Inside account manager

Westcon-Comstor; Houten; On-site; EUR 50,000 - 75,000; Full time

Benefits offered by this job

Inclusive environment

Growth opportunities

Flexible working

Collaboration culture

Job summary

Westcon-Comstor in the Netherlands is seeking an Inside Account Manager to serve as the central contact for designated partner accounts, driving end-to-end sales from demand generation to invoicing. You will manage quotes, ensure CRM discipline, and collaborate across Sales Ops, Purchasing, Product, Marketing, and Vendor Specialists to maximize revenue and loyalty.

The role demands strong Dutch and English, multi-tasking, and a proactive, improvement-driven mindset as Growth Architects in a

Qualifications

• Proven experience in inside sales or account management roles.
• Strong organizational skills and ability to manage multiple priorities.
• Excellent communication and relationship-building capabilities.
• Proficiency in CRM systems and digital sales tools.
• Language: Dutch & English (business fluency).

Responsibilities

• Own assigned partner accounts, acting as the single point of contact for all needs.
• Maintain complete account knowledge and ensure CRM accuracy.
• Manage the full sales cycle: demand generation, quoting, and invoicing with first-time-right performance.
• Achieve revenue and margin targets while elevating partner satisfaction and loyalty.

Skills

Inside sales

Account management

CRM

Communication

Dutch language

English language

Education

Bachelor's degree in Business/Sales

Tools

CRM systems

Digital sales tools

Job description

The Inside Account Manager is the central point of contact for assigned partner accounts, responsible for daily business execution, quotation accuracy, and CRM discipline to ensure a seamless partner experience. This role manages the full sales cycle for designated partners - from demand generation through quoting and invoicing - while driving revenue and margin growth. Success requires responsiveness, operational excellence, and proactive engagement to build loyalty and unlock new opportunities. The Inside Account Manager champions FUTURE READY behaviors-agility, tech fluency, and continuous improvement-while living our values: Ambition, Integrity, Partnership, Accountability. Professional level of Dutch & English required.

Account Management & Sales Execution

• Own assigned partner accounts, acting as the single point of contact for all needs.
• Maintain complete account knowledge (structure, history, decision-makers) and ensure CRM accuracy.
• Manage the full sales cycle: demand generation, quoting, and invoicing with first-time-right performance.
• Achieve revenue and margin targets while elevating partner satisfaction and loyalty.

Business Planning & Forecasting

• Build and execute account plans with Partner Success Managers and Vendor teams.
• Support forecast accuracy by updating opportunities and expected closures in CRM.
• Participate in business reviews and ensure visibility of results, risks, and opportunities.

Growth & Digital Engagement

• Proactively identify upsell, cross-sell, and re-engagement opportunities.
• Leverage digital campaigns and tools to increase partner engagement and pipeline.
• Drive adoption of self-service tools and digital platforms for efficiency.

Collaboration & Cross-Functional Coordination

• Work closely with Sales Ops, Purchasing, Product, Marketing, and Vendor Specialists to meet partner needs on time, first time.
• Promote teamwork and alignment across all internal functions for a unified customer experience.

Governance & Continuous Improvement

• Execute assigned campaigns and capture leads in CRM.
• Track and analyze performance metrics, sharing insights and recommendations.
• Identify process improvements and champion best practices to enhance responsiveness and efficiency.

Must-Have Skills & Experience

• Proven experience in inside sales or account management roles.
• Strong organizational skills and ability to manage multiple priorities.
• Excellent communication and relationship-building capabilities.
• Proficiency in CRM systems and digital sales tools.
• Language: Dutch & English (business fluency)

Nice-to-Have Skills & Experience

• Familiarity with multi-vendor IT distribution and channel sales.
• Experience in campaign execution and digital engagement strategies.
• Additional languages and international exposure.

Education & Qualifications

Bachelor's degree in Business, Sales, or related field (or equivalent experience).

Key Performance Indicators (KPIs)

• Revenue and margin attainment per partner portfolio.
• Responsiveness and first-time-right quotation rate.
• Quote-to-order conversion and forecast accuracy.
• Account development: upsell/cross-sell and re-engagement metrics.
• CRM data quality and campaign execution outcomes.
• Partner satisfaction and internal SLA adherence.

Westcon-Comstor is a global technology distributor specialising in cybersecurity, networking, and hybrid cloud solutions. As Growth Architects of the channel, we empower IT partners, vendors, and end customers to seize opportunities, unlock potential, and achieve scalable success. Our core values - ambition, integrity, partnership, and accountability - guide how we work and inspire everything we do. We believe diversity drives creativity and innovation, which is why we're dedicated to creating an inclusive environment where every voice is heard, every perspective matters, and every team member can thrive.

What we offer

• An inclusive and supportive work environment where diversity is celebrated.
• Opportunities for professional growth, learning, and career development.
• Flexible working arrangements and other benefits to support your wellbeing.
• A culture of collaboration, innovation, and accountability.

Commitment to diversity & inclusion

We are an equal opportunity employer and value diversity in our workforce. We welcome applications from individuals of all backgrounds, regardless of race, ethnicity, gender, age, disability, sexual orientation, or any other protected characteristic. Equity is at the heart of all our departments and roles.

If you need reasonable adjustments during the recruitment process, please let us know.

To recruitment agencies

Only agencies engaged by Westcon-Comstor are authorised to support our recruitment. CVs or profiles sent with Notice without a prior agreement will be considered unsolicited, and no fees will be paid. Thank you for your understanding.