Vendor Success Manager

Westcon-Comstor; Houten; On-site; EUR 70,000 - 100,000; Full time

Benefits offered by this job

Inclusive environment

Growth opportunities

Flexible work arrangements

Collaboration culture

Job summary

Westcon-Comstor Netherlands is seeking a Vendor Relationship Manager to be the primary owner of vendor strategy, driving revenue growth and market share by aligning global vendor objectives with local execution. You will build trust with vendor executives, partners, and internal teams, ensuring governance, compliance, and operational excellence.

The role requires strong commercial acumen, excellent relationship-building and negotiation skills, and fluency in English and Dutch.

Qualifications

• Proven experience in vendor management, channel sales, or business development.
• Strong commercial acumen and ability to influence vendor and internal stakeholders.

Responsibilities

• Act as the primary point of contact and trusted advisor for assigned vendors.
• Develop and own the Vendor Market Plan with objectives and enablement actions.
• Deliver revenue, margin, and profitability goals across the vendor portfolio.
• Engage internal teams to drive vendor pipeline execution and ensure cross-functional alignment.
• Train sales teams on vendor products, tools, and programs to ensure readiness.

Skills

Vendor management

Channel sales

Business development

Commercial acumen

Relationship building

Negotiation

English fluency

Dutch fluency

Education

Bachelor's degree in Business/Sales

Tools

Power BI

3DLab

Job description

The Vendor Success Manager (VSM) acts as the primary business owner and strategic interface for assigned vendor brands, driving revenue growth, market share, and program adoption across the country or cluster. This role ensures alignment between vendor global objectives and Westcon‑Comstor local execution, translating vendor strategies into actionable plans and orchestrating cross‑functional resources to deliver measurable outcomes. Acting as the face of the vendor internally and externally, the VSM builds trust‑based relationships with vendor executives, partners, and internal teams while ensuring governance, compliance, and operational excellence. Success requires proactive engagement, strong commercial acumen, and the ability to influence both vendor and internal stakeholders. Dutch language is required.

Vendor Relationship Management

• Act as the primary point of contact and trusted advisor for assigned vendors.
• Build and maintain multi-level relationships across vendor sales, marketing, and operations.
• Represent Westcon‑Comstor at vendor headquarters, events, and strategic meetings.
• Cascade vendor objectives internally to ensure alignment and execution.

Business Planning & Execution

• Develop and own the Vendor Market Plan with clear objectives, targets, and enablement actions.
• Deliver revenue, margin, and profitability goals across the vendor portfolio.
• Deploy campaigns, promotions, and investments at local level; adjust plans based on performance.
• Provide structured progress updates to management and vendor counterparts.

Resource Mobilization & Cross‑Functional Alignment

• Engage internal teams (PSMs, IAMs, IPSMs, Solution Architects) to drive vendor pipeline execution.
• Ensure seamless coordination between field and inside sales for joint opportunities.
• Act as escalation point for vendor‑related issues impacting execution.

Sales Enablement & Acceleration

• Train sales teams on vendor products, tools, and programs to ensure commercial readiness.
• Drive adoption of vendor programs by partners and internal teams.
• Identify and remove growth blockers to accelerate deal velocity.

Pipeline Stimulation & Demand Generation

• Generate new opportunities through campaigns, account mapping, and joint planning.
• Track active deals with IAMs and PSMs to ensure timely closure.
• Support vendor‑specific sales blitzes and digital initiatives (Power BI, 3DLab).

Partner Engagement & Development

• Identify and recruit new vendor‑aligned partners; manage focus accounts jointly with PSMs.
• Support partner enablement through certifications, rebates, and program participation.
• Monitor partner performance and adjust plans to meet vendor objectives.

Marketing & MDF Governance

• Execute vendor campaigns and ensure brand consistency across all communications.
• Maximize MDF impact through ROI‑driven planning and transparent reporting.
• Represent vendor and Westcon‑Comstor at trade shows, events, and joint partner activities.

Forecasting & Reporting

• Provide accurate forecasts for vendor sales and margin projections.
• Track performance versus targets and analyze trends to adapt strategies.
• Maintain CRM discipline and timely reporting for governance compliance.

Compliance & Program Governance

• Ensure adherence to vendor requirements, processes, and ethical standards.
• Manage MDF responsibly, ensuring transparency and audit readiness.

Must‑Have Skills & Experience

• Proven experience in vendor management, channel sales, or business development roles.
• Strong commercial acumen and ability to influence vendor and internal stakeholders.
• Excellent relationship‑building and negotiation skills.
• Language: English (business fluency), Dutch (business fluency)

Nice‑to‑Have Skills & Experience

• Familiarity with multi‑vendor IT distribution and channel ecosystems.
• Experience in marketing campaign execution and MDF governance.
• Additional languages and international exposure.

Education & Qualifications

Bachelor's degree in Business, Sales, or related field (or equivalent experience).

Westcon‑Comstor is a global technology distributor specialising in cybersecurity, networking, and hybrid cloud solutions. As Growth Architects of the channel, we empower IT partners, vendors, and end customers to seize opportunities, unlock potential, and achieve scalable success.

Our core values - ambition, integrity, partnership, and accountability - guide how we work and inspire everything we do. We believe diversity drives creativity and innovation, which is why we're dedicated to creating an inclusive environment where every voice is heard, every perspective matters, and every team member can thrive.

Join us and be part of a team that's shaping the future of technology across the channel.

What we offer

• An inclusive and supportive work environment where diversity is celebrated.
• Opportunities for professional growth, learning, and career development.
• Flexible working arrangements and other benefits to support your wellbeing.
• A culture of collaboration, innovation, and accountability.

Commitment to diversity & inclusion

We are an equal opportunity employer and value diversity in our workforce. We welcome applications from individuals of all backgrounds, regardless of race, ethnicity, gender, age, disability, sexual orientation, or any other protected characteristic. Equity is at the heart of all our departments and roles.

If you need reasonable adjustments during the recruitment process, please let us know.

Only agencies engaged by Westcon‑Comstor are authorized to support our recruitment. CVs or profiles sent without a prior agreement will be considered unsolicited, and no fees will be paid. Thank you for your understanding.