ICT Systems Lead Technician - On-Site, 24/7 On-Call, NATO SECRET

EMW, Inc.; Den Haag; On-site; EUR 70,000 - 90,000; Full time

Job summary

EMW, Inc. in The Hague, NL, seeks a Principal Technician (ICT Systems) to install, maintain and repair ICT systems and to provide on-site end-user support.

The role requires active NATO SECRET clearance, 3–5 years of related ICT experience, and hands-on expertise with hardware/software configuration, network tasks, and security best practices.

You will work within the service team, handle 24/7 on-call duties when required, and contribute to deployment and upgrade activities.

Qualifications

• Active NATO SECRET security clearance is required.
• 3+ years post-related experience with ICT end systems in large organisations.
• Hands-on experience configuring hardware and software; providing end-user support.

Responsibilities

• Install, maintain and repair ICT systems; provide end-user support.
• Configure hardware and software; manage computers and network devices.
• Troubleshoot technical issues; ensure data security and system reliability.
• Collaborate with departments to optimise ICT infrastructure.

Skills

NATO SECRET clearance

ICT end systems

Troubleshooting

Software/hardware configuration

Independent problem solving

End-user technical support

Network troubleshooting

Cybersecurity understanding

Java/C/C++/Python scripting

Education

Higher vocational training in ICT

Secondary qualification with 5 years post-related experience

Tools

Wireshark

Job description

EMW, Inc. in The Hague, NL, seeks a Principal Technician (ICT Systems) to install, maintain and repair ICT systems and to provide on-site end-user support.

The role requires active NATO SECRET clearance, 3–5 years of related ICT experience, and hands-on expertise with hardware/software configuration, network tasks, and security best practices.

You will work within the service team, handle 24/7 on-call duties when required, and contribute to deployment and upgrade activities.