Hybrid French-Speaking Customer Success Specialist

Gordian; Eindhoven; Híbrido; EUR 42.000 - 64.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Bonus

Descripción de la vacante

Fluke is seeking a Customer Success Specialist in Eindhoven who speaks French and English. You will manage key FPC accounts, ensure high customer satisfaction, and identify opportunities to expand usage and revenue within the customer base.

The role requires a Business bachelor's degree, 1–2 years B2B experience, and strong MS Office and CRM skills. It offers hybrid work in Eindhoven and eligibility for a bonus as part of total compensation.

Formación

• Bachelor's degree in Business or related field.
• 1–2 years B2B experience in professional industry.
• Proficient with Microsoft Word, Excel, Teams and Outlook.
• Experience with CRM systems (Dynamics CRM, Salesforce).

Responsabilidades

• Establish a trusted advisor relationship with Fluke FPC customers to ensure expectations are met.
• Leverage relationships to drive adoption, retention and revenue growth.
• Develop customer success plans outlining critical factors for success and growth.
• Collaborate with internal teams and external partners to deliver excellence.
• Contribute to problem solving and strategic planning with your team.

Conocimientos

French

English

Interpersonal skills

Written communication

Verbal communication

Microsoft Word

Excel

Teams

Outlook

Educación

Bachelor's degree in Business

Herramientas

Dynamics CRM

Salesforce

Descripción del empleo

Fluke is seeking a Customer Success Specialist in Eindhoven who speaks French and English. You will manage key FPC accounts, ensure high customer satisfaction, and identify opportunities to expand usage and revenue within the customer base.

The role requires a Business bachelor's degree, 1–2 years B2B experience, and strong MS Office and CRM skills. It offers hybrid work in Eindhoven and eligibility for a bonus as part of total compensation.