Customer Success Specialist - Hybrid & Growth

Fortive; Eindhoven; Hybrid; EUR 45,000 - 65,000; Full time

Benefits offered by this job

Hybrid work policy

International environment

Job summary

Fluke seeks a Customer Success Specialist to ensure customer satisfaction with our products and solutions for Fluke FPC key accounts. You will build strong relationships, identify upsell opportunities, and collaborate with cross-functional teams to deliver excellent customer experiences while supporting a hybrid work model in Eindhoven.

The role requires a degree in business, 1–2 years B2B experience, and fluency in English, Spanish, and Italian, with strong MS Office and CRM skills.

Qualifications

• Bachelor's degree in Business or related field.
• 1-2 years B2B experience.
• Proficient with MS Office and CRM tools.

Responsibilities

• Establish trusted advisor relationship with Fluke FPC customers to ensure satisfaction.
• Leverage relationships to increase adoption, retention and revenue growth.
• Develop success plans outlining critical success and growth factors.
• Collaborate with internal teams and external partners.
• Perform related duties and contribute to team success.

Skills

Spanish

Italian

English

CRM experience

MS Office

Education

Bachelor's degree in Business

Tools

Microsoft Word

Excel

Teams

Outlook

Dynamics CRM

Salesforce

Job description

Fluke seeks a Customer Success Specialist to ensure customer satisfaction with our products and solutions for Fluke FPC key accounts. You will build strong relationships, identify upsell opportunities, and collaborate with cross-functional teams to deliver excellent customer experiences while supporting a hybrid work model in Eindhoven.

The role requires a degree in business, 1–2 years B2B experience, and fluency in English, Spanish, and Italian, with strong MS Office and CRM skills.