Strategic Customer Success Partner (B2B)

Fortive; Eindhoven; Hybrid; EUR 45,000 - 65,000; Full time

Benefits offered by this job

Hybrid work policy

Job summary

Fluke, part of Fortive, is seeking a Customer Success Specialist in Eindhoven. You will build trusted advisor relationships with Fluke FPC customers, drive adoption, retention and revenue growth, and collaborate with cross-functional teams to deliver exceptional customer experiences.

Ideal candidates have a Bachelor's in Business, 1–2 years in B2B, and strong skills in CRM (Dynamics CRM, Salesforce), with German and English fluency. The role offers hybrid work and is based in the Netherlands.

Qualifications

• Bachelor degree in Business or related field preferred.
• Proven interpersonal, communication and writing skills.

Responsibilities

• Establish trusted advisor relationships with Fluke FPC customers to meet/exceed expectations.
• Leverage relationships to increase adoption, retention, and revenue growth.
• Develop customer success plans outlining critical success factors.

Skills

German

English fluency

Interpersonal skills

Communication skills

Writing skills

Problem solving

Independent work

Education

Bachelor degree in Business

Tools

Dynamics CRM

Salesforce

Job description

Fluke, part of Fortive, is seeking a Customer Success Specialist in Eindhoven. You will build trusted advisor relationships with Fluke FPC customers, drive adoption, retention and revenue growth, and collaborate with cross-functional teams to deliver exceptional customer experiences.

Ideal candidates have a Bachelor's in Business, 1–2 years in B2B, and strong skills in CRM (Dynamics CRM, Salesforce), with German and English fluency. The role offers hybrid work and is based in the Netherlands.