Host

LEONARDO HOTELS; Rotterdam; On-site; EUR 20,000 - 27,000; Full time

Benefits offered by this job

Travel allowance

Overtime paid or time off

Training opportunities

Career growth

Hotel stay benefits

Overnight stay with dinner and/or早餐

Job summary

Savoy Hotel Rotterdam, part of Leonardo Hotels Benelux, seeks a guest-focused Host to welcome guests, assist with check-ins, reservations, and inquiries, and help in the lobby and breakfast areas. You’ll work both independently and in a team to deliver warm, efficient service.

Two years of hospitality experience, fluency in Dutch and English, and a proactive attitude are key. F&B experience is a plus, with room for growth in a hotel group renowned for guest experiences.

Qualifications

• Minimum two years of hospitality experience.
• You are fluent in Dutch and English; additional languages are a plus.

Responsibilities

• Be the first point of contact for guests and assist with check-ins/outs.
• Share recommendations and make reservations for guests.
• Handle calls and room reservation requests.
• Assist guests with luggage and provide warm farewell.
• Support breakfast service and lobby duties as needed.
• Maintain a clean and welcoming environment.

Skills

Guest-first mindset

Energetic demeanor

Receptionist experience

Team player

Proactive and responsible

Reservation systems

Dutch and English fluency

Tools

Reservation systems

Job description

Are you a service-minded person with a strong sense of hospitality who loves creating great experiences for guests? We are looking for an enthusiastic Host who always goes the extra mile.

WHAT WILL YOU BE DOING

• You are the first point of contact for guests, assisting with check-ins, check-outs and questions.

• You share recommendations and offer to make reservations.

• You take calls and handle room reservation requests.

• You help guests with luggage and ensure a warm farewell.

• You support the breakfast service and assist in the lobby when needed.

• You maintain a clean and welcoming environment

  Who are we?

  Savoy Hotel Rotterdam is part of Leonardo Hotels and was completely renovated in April 2019. The hotel now offers 95 luxurious hotel rooms and a cool Piet le Blanc Suite where you can play games, watch movies or listen to music. The lobby has a cozy open space where you can go for breakfast, lunch, drink coffee and in the evening get some work done or catch up with colleagues or friends over a drink or snack.

  As Leonardo Hotels Benelux, we are within the large Leonardo Hotels Group, responsible for all activities for the 28 hotels in the Netherlands and Belgium. At Leonardo Hotels we care deeply about personal growth, connection, and making an impact together. On average, our colleagues work with us for four years, because we always look for good internal career opportunities - and we are quite proud of that!

WHO ARE YOU

• You always put the guest first.

• You are flexible, energetic and calm in any situation.

• You have experience as a receptionist; F&B experience is a plus.

• You work well independently and in a team.

• You are proactive, responsible and a real go-getter.

• Experience with reservation systems and first aid is an advantage.

• You speak fluent Dutch and English; additional languages are a plus.

• At least two years of hospitality experience.

• You can easily travel to work at all times.

To be considered for this role, applicants must be an EU citizen or hold a valid work permit for the Netherlands.

WHAT’S IN IT FOR YOU?

• Salary range mentioned is monthly gross and for employees aged 20 and over.

• Travel allowance for commuting distances of 10 kilometers or more.

• Overtime can either be paid out or converted into additional time off.

• Extensive opportunities to attend training courses and further develop yourself.

• Career growth opportunities within the organization.

• Access to an employee benefits program for hotel stays.

• A unique experience where you can enjoy an overnight stay, including dinner and breakfast, to fully get to know your workplace.

COME SOON TO DRINK COFFEE WITH US!