Guest Experience Host — Front Desk & Hospitality

Leonardo Hotels; Hengelo; Vor Ort; EUR 20.000 - 29.000; Vollzeit

Benefits dieser Stelle

Travel allowance

Overtime paid or time off

Training courses and development

Career growth opportunities

Discount on products (e.g., tech)

Zusammenfassung

Leonardo Hotel Hengelo City Center is looking for a friendly Host to welcome guests, handle arrivals and provide local tips. You will balance check-ins, reservations, and guest requests with a smile.

Join a team focused on exemplary service, teamwork, and independent work when needed. The role includes 3 night shifts per week and opportunities for growth within Leonardo Hotels.

Qualifikationen

• Fluent in Dutch and English.
• Experience in hospitality or guest services is preferred.
• Available to work 3 night shifts per week.

Aufgaben

• Assist guests with check-in/check-out and provide local information.
• Recommend highlights and help guests plan their stay.
• Handle reservations and respond to guest requests promptly.
• Assist with luggage and ensure a smooth, welcoming experience.

Kenntnisse

Fluent Dutch

Fluent English

Strong communication skills

Hospitality mindset

Jobbeschreibung

ABOUT THE JOB

Are you that person who always goes the extra mile? Does it fulfill you making people happy and do you know exactly how to make guests feel at home? And do you have a service-oriented attitude and mindset? Then you might be the new Host of Leonardo Hotel Hengelo City Center.

WHAT WILL YOU BE DOING

You are the point of contact for our guests and provide them with all the information they need. You'll help guests check-in and tell them which highlights they really shouldn't miss. In the meantime, you get a call from a guest who wants to reserve a room for next week. No problem, you will take care of that too. You notice that the next guests are ready to check out, so you help them immediately. You're dying to know how they experienced their time with us. You take their suitcases, so they can hop into town before they leave. They tell you that they will come back for a visit soon. That’s why you do it!

WHO ARE WE?

Leonardo Hotel Hengelo City Center is a modern hotel located in the heart of Hengelo, within walking distance of the central railway station. Thanks to its central location, comfortable rooms, and excellent facilities, the hotel is the ideal choice for both business travelers and leisure guests.

WHO ARE YOU?

• You are an energizing personality whose energy gets everybody you work with enthusiastic.

• You enjoy working in a team, but working independently is also no problem for you.

• You are fluent in Dutch and English. Do you also speak (some) French, German, or Spanish? Even better!

• You really put the guest first; you have a service-oriented attitude and a true hospitality mindset.

• You have a great sense of responsibility.

• You are available to work 3 nightshifts per week

• You are enthusiastic and have strong communication skills.

• You are accurate and stress-resistant.

• You have experience in the hospitality.

WHAT’S IN IT FOR YOU?

• Salary range mentioned is monthly gross and for employees aged 20 and over.

• Travel allowance for commuting distances of 10 kilometers or more.

• Overtime can either be paid out or converted into additional time off.

• Extensive opportunities to attend training courses and further develop yourself.

• Career growth opportunities within the organization.

• Purchase products at a discounted rate, such as an (electric) bicycle or mobile

  phone, with an average tax benefit of 40% through FiscFree.

• Access to an employee benefits program for hotel stays.

• A unique experience where you can enjoy an overnight stay, including dinner and breakfast, to fully get to know your workplace.

COME SOON TO DRINK COFFEE WITH US!

Let us know if you want to become part of our team! We would like to receive your motivation letter and resume. Questions? Contact the recruitment department: [e-mail]