HOST ( 3 NIGHTS A WEEK )

Leonardo Hotels Benelux; Hengelo; On-site; EUR 21,000 - 26,000; Full time

Benefits offered by this job

Travel allowance

Training courses

Career growth

Employee hotel stays

Overtime option

Job summary

Leonardo Hotel Hengelo City Center in the Netherlands is seeking a friendly Host who loves delivering hospitality. You will be the first point of contact for guests, assist check-in, share local highlights, and ensure a memorable stay with attentive service.

Fluent Dutch and English are essential; additional languages are a plus. You must be guest-focused, responsible, accurate, and able to work nights, with a willingness to take on various guest requests and contribute to a welcoming atmosphere.

Qualifications

• Energetic personality with enthusiastic service mindset.
• Fluent in Dutch and English; other languages welcome.
• Willing to work 3 night shifts per week; strong communication.

Responsibilities

• Assist guests with check-in and provide local information.
• Handle room reservations and guest inquiries.
• Assist guests during checkout and deliver luggage.
• Maintain a welcoming, service-oriented atmosphere.

Skills

Hospitality mindset

Team player

Independent worker

Dutch language

English language

Strong communication

Stress-resilient

Guest orientation

Responsibility

Hospitality experience

Job description

ABOUT THE JOB

Are you that person who always goes the extra mile? Does it fulfill you making people happy and do you know exactly how to make guests feel at home? And do you have a service-oriented attitude and mindset? Then you might be the new Host of Leonardo Hotel Hengelo City Center.

What Will You Be Doing

You are the point of contact for our guests and provide them with all the information they need. You'll help guests check-in and tell them which highlights they really shouldn't miss. In the meantime, you get a call from a guest who wants to reserve a room for next week. No problem, you will take care of that too. You notice that the next guests are ready to check out, so you help them immediately. You're dying to know how they experienced their time with us. You take their suitcases, so they can hop into town before they leave. They tell you that they will come back for a visit soon. That’s why you do it!

WHO ARE WE?

Leonardo Hotel Hengelo City Center is a modern hotel located in the heart of Hengelo, within walking distance of the central railway station. Thanks to its central location, comfortable rooms, and excellent facilities, the hotel is the ideal choice for both business travelers and leisure guests.

Job Requirements

WHO ARE YOU?

• You are an energizing personality whose energy gets everybody you work with enthusiastic.
• You enjoy working in a team, but working independently is also no problem for you.
• You are fluent in Dutch and English. Do you also speak (some) French, German, or Spanish? Even better!
• You really put the guest first; you have a service-oriented attitude and a true hospitality mindset.
• You have a great sense of responsibility.
• You are available to work 3 nightshifts per week
• You are enthusiastic and have strong communication skills.
• You are accurate and stress-resistant.
• You have experience in the hospitality.
• For this position, a Certificate of Conduct (VOG) is required.

To be considered for this role, applicants must be an EU citizen or hold a valid work permit for the Netherlands.

WHAT’S IN IT FOR YOU?

• Salary range mentioned is monthly gross and for employees aged 20 and over.
• Travel allowance for commuting distances of 10 kilometers or more.
• Overtime can either be paid out or converted into additional time off.
• Extensive opportunities to attend training courses and further develop yourself.
• Career growth opportunities within the organization.
• Purchase products at a discounted rate, such as an (electric) bicycle or mobile phone, with an average tax benefit of 40% through FiscFree.
• Access to an employee benefits program for hotel stays.
• A unique experience where you can enjoy an overnight stay, including dinner and breakfast, to fully get to know your workplace.