Day/Night Front Desk Host: Guest Experience

Minor Hotels Europe & Americas; Amsterdam; On-site; EUR 26,000 - 32,000; Full time

Benefits offered by this job

Training through Minor Hotels Univ.

End of year bonus up to 100% of salary

Employee rates starting from €36 in NH

30% F&B discount

Team events & travel opportunities

Global growth opportunities

Job summary

NH Collection Flower Market in Amsterdam is seeking a Day/Night Receptionist for full-time, to be the first contact for international guests from check-in to check-out.

You will support the front office team with guest requests, handle calls and emails, and maintain a welcoming atmosphere. The position offers training through Minor Hotels University and opportunities for growth within the company, with shifts that include morning, evening, and night.

Qualifications

• Strong hospitality mindset with a passion for guest experience.
• Ability to stay calm and prioritize tasks during busy periods.
• Interest in computers and learning new systems.
• Flexible to alternating morning, evening, and night shifts.

Responsibilities

• Welcome guests and manage check-in/check-out.
• Handle phone calls and emails during shifts with a friendly demeanor.
• Coordinate with desk and other departments to meet guest needs.

Skills

Guest service

Shift flexibility

Computer literacy

Teamwork

Communication skills

Job description

NH Collection Flower Market in Amsterdam is seeking a Day/Night Receptionist for full-time, to be the first contact for international guests from check-in to check-out.

You will support the front office team with guest requests, handle calls and emails, and maintain a welcoming atmosphere. The position offers training through Minor Hotels University and opportunities for growth within the company, with shifts that include morning, evening, and night.