Head of CLV Service Product - AI-Driven Growth

NL9A NL Best Industrial; Best; Híbrido; EUR 93.000 - 155.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid working

Paid time-off

Health and wellbeing benefits

Learning and development opportunities

Descripción de la vacante

Philips is seeking a Head of Service Product Management to lead the CLV portfolio for IGT Systems’ IB Solutions business, driving strategy, roadmaps, and AI‑driven value propositions that strengthen customer lifetime value and lifecycle engagement.

You will collaborate with data science, IT and commercial teams to embed analytics into service operations, surface revenue opportunities and churn risks, and translate insights into differentiated service offerings and go‑to‑market motions.

Responsabilidades

• Lead the end‑to‑end CLV business, shaping service strategy, product roadmap, and launching value propositions enriched by AI‑driven insights.
• Apply predictive models and customer data platforms to surface revenue opportunities, churn risks, and CLV growth drivers.
• Convert AI‑generated insights into differentiated service value propositions, pricing strategies, and go‑to‑market motions.
• Ensure cross‑functional integration with data science, IT, and commercial teams to embed analytics into service operations.

Descripción del empleo

Philips is seeking a Head of Service Product Management to lead the CLV portfolio for IGT Systems’ IB Solutions business, driving strategy, roadmaps, and AI‑driven value propositions that strengthen customer lifetime value and lifecycle engagement.

You will collaborate with data science, IT and commercial teams to embed analytics into service operations, surface revenue opportunities and churn risks, and translate insights into differentiated service offerings and go‑to‑market motions.