Service Innovation Engineer — AI, Data & Agile Solutions

Sentior, Ltd.; Netherlands; Remote; EUR 55,000 - 83,000; Full time

Job summary

Philips Nederland is seeking a Service Innovation Engineer to integrate multidisciplinary approaches and apply advanced service engineering principles. You will support the product development process to improve serviceability, investigate new designs, and drive small-scale service-innovation projects while coordinating teams.

A strong data & AI background and familiarity with regulatory QA concepts are preferred.

Qualifications

• Develops robust service solutions for technical challenges under supervision.
• Represents the service organization in the product development process to improve serviceability.
• Investigates serviceability of new designs and suggests improvements for components.
• Provides innovative solutions for partial technical problems using prior experience and feasibility studies.
• Leads small service-innovation projects and coordinates teams.
• Raises alerts to ensure prompt service delivery for installed bases.
• Applies advanced expertise to address complex service-innovation problems.
• Engages in knowledge-sharing and ongoing learning on trends in service innovation.
• Fosters a collaborative, proactive work environment for service innovation.

Responsibilities

• Integrates multi-disciplinary approaches to develop robust service solutions.
• Supports improvement of serviceability of released products during development.
• Investigates serviceability of new products and provides recommendations.
• Fosters innovative problem-solving through feasibility studies.
• Oversees small service-innovation projects and coordinates activities.
• Communicates alerts for swift diagnostics by market roles.
• Applies expertise to address service-innovation challenges.
• Pursues continuous learning in service innovation.
• Cultivates collaborative and proactive teamwork.

Skills

Data Analytics

Engineering breadth

AI experience

Networking & comms

Regulatory & QA

Test Design

Continuous Improvement

Root Cause Analysis

Solution Design

Agile

Education

Master or Bachelor in Data Eng / Electronics / SW / Mechatronics / Biomedical

Job description

Philips Nederland is seeking a Service Innovation Engineer to integrate multidisciplinary approaches and apply advanced service engineering principles. You will support the product development process to improve serviceability, investigate new designs, and drive small-scale service-innovation projects while coordinating teams.

A strong data & AI background and familiarity with regulatory QA concepts are preferred.