Front Desk & Guest Experience Host

The Social Hub; Amsterdam; Hybrid; EUR 27,000 - 38,000; Full time

Benefits offered by this job

Property discounts across Europe

Growth opportunities

Events and networking

Job summary

The Social Hub in Amsterdam is seeking an enthusiastic Front Office Host to create a warm first impression and guide guests throughout their stay. You will manage check-ins, payments, and provide local recommendations to enhance experiences.

We value energetic hospitality professionals who can multitask, stay calm under pressure, and communicate clearly in English and Dutch. A dynamic, multinational environment awaits with growth opportunities and member discounts across Europe.

Qualifications

• 1–3 years of hospitality or guest-facing experience.
• Energetic, welcoming vibe that puts guests at ease.
• Ability to switch between tasks without losing focus.
• Proactive mindset with attention to guest needs.
• Comfort with digital tools like PMS, kiosks or guest messaging apps.
• Clear communication in English and Dutch.
• Team player who stays calm during peak times.

Responsibilities

• Welcome guests with warmth and set a positive tone.
• Assist with check-ins, payments and kiosk navigation.
• Keep the lobby inviting and well organized.
• Share local tips and connect guests to events and experiences.
• Handle activity bookings and restaurant reservations as needed.
• Provide guest insights to improve stays.
• Collaborate with Housekeeping, F&B and Maintenance for smooth operations.
• Promote outlets and upsell opportunities to guests.

Skills

Guest service

Multitasking

Communication (EN & NL)

Team player

Proactive mindset

Tools

PMS

Kiosks

Guest messaging apps

Job description

The Social Hub in Amsterdam is seeking an enthusiastic Front Office Host to create a warm first impression and guide guests throughout their stay. You will manage check-ins, payments, and provide local recommendations to enhance experiences.

We value energetic hospitality professionals who can multitask, stay calm under pressure, and communicate clearly in English and Dutch. A dynamic, multinational environment awaits with growth opportunities and member discounts across Europe.