Guest Experience Host - Front Desk

Park Plaza; Eindhoven; On-site; EUR 25,000 - 30,000; Full time

Benefits offered by this job

Discounted hotel rates

F&B discounts

Alleo discounts

ESPA skincare discounts

Haircare product discounts

Health plan discounts

Onboarding programme

Career growth opportunities

Meal during shift

Annual company parties

Job summary

Park Plaza Eindhoven, located in the heart of the City of Light, is seeking a Front Office Host(ess) to warmly welcome guests, manage arrivals and departures, and handle guest requests with attentiveness.

Requirements include strong English communication, the ability to stay calm in a fast-paced environment, and a keen eye for detail. Eligibility to work in the Netherlands is essential; PMS familiarity is a plus. Park Plaza offers great discounts and development opportunities.

Qualifications

• Strong communication in English, written and spoken.
• Ability to stay calm and organised in a fast-paced hotel environment.
• High level of accuracy and attention to detail.
• Guest-focused mindset with proactive approach.
• Eligible to work in the Netherlands.

Responsibilities

• Welcome guests warmly and deliver attentive service at the front desk.
• Handle check-ins, check-outs and guest requests across channels.
• Manage reservations, payments and front office admin tasks.
• Maintain a professional, welcoming front desk aligned with brand standards.
• Collaborate with housekeeping and F&B for smooth operations.

Skills

Strong communication

Calm under pressure

Attention to detail

Guest-focused mindset

Eligible to work in NL

Tools

PMS

Job description

Park Plaza Eindhoven, located in the heart of the City of Light, is seeking a Front Office Host(ess) to warmly welcome guests, manage arrivals and departures, and handle guest requests with attentiveness.

Requirements include strong English communication, the ability to stay calm in a fast-paced environment, and a keen eye for detail. Eligibility to work in the Netherlands is essential; PMS familiarity is a plus. Park Plaza offers great discounts and development opportunities.