Front Office Host: Welcoming Guests, Flexible Hours, Growth

StudentJob; Eindhoven; Sur place; EUR 13 000 - 17 000; Temps partiel

Avantages offerts par ce poste

Discounted hotel stays

50% discount on food & beverages

Team events and parties

€250 birthday bonus

Pension under Horeca CAO

8% holiday allowance

Travel reimbursements up to €250 net

Résumé du poste

Park Plaza Eindhoven is seeking a Front Office Host for a part-time role (15-20 hours per week) to greet guests with warmth and professionalism.

You will handle check-ins and check-outs, manage reservations, assist guests with requests, and coordinate with other hotel teams to deliver outstanding service. Excellent English, flexible availability including evenings and weekends, and a proactive team spirit are essential; Dutch language skills are a plus.

Qualifications

• Passion for hospitality and guest service.
• Excellent English communication.
• Flexible availability including evenings, weekends, and public holidays.
• Strong organizational skills and attention to detail.
• Positive, proactive attitude.
• Ability to work effectively both independently and as part of a team.

Responsabilités

• Welcome guests with a warm, professional, and friendly attitude.
• Manage check-ins and check-outs efficiently while delivering an exceptional guest experience.
• Handle reservations, room allocations, and guest requests accurately.
• Provide information about hotel facilities, services, and local attractions.
• Respond to guest enquiries and resolve concerns in a timely and professional manner.
• Process payments and maintain accurate guest accounts.
• Work closely with other hotel departments to ensure seamless guest experiences.
• Contribute to achieving guest satisfaction targets and departmental objectives.

Description du poste

Park Plaza Eindhoven is seeking a Front Office Host for a part-time role (15-20 hours per week) to greet guests with warmth and professionalism.

You will handle check-ins and check-outs, manage reservations, assist guests with requests, and coordinate with other hotel teams to deliver outstanding service. Excellent English, flexible availability including evenings and weekends, and a proactive team spirit are essential; Dutch language skills are a plus.