Flexible Front Desk Host - Create Great Guest Experiences

Eindhoven Atletiek; Eindhoven; On-site; EUR 25,000 - 30,000; Part time

Benefits offered by this job

Discounted hotel stays

50% dining discount

Alleo discounts

ESPA & Kevin Murphy product discounts

Health insurance discount

Extensive learning and development

Annual company events

Birthdays €250 gross bonus

Pension with Horeca CAO

Vacation days + wellbeing day

Job summary

Park Plaza Eindhoven is seeking a Front Office Host on a 0-hour contract. You will welcome guests, handle check-ins/outs, reservations, and guest requests with a focus on memorable service.

Flexibility for evenings and weekends is essential; strong English communication and teamwork are required. Dutch language skills are a plus, with extensive onboarding and career growth opportunities within PPHE Hotel Group.

Qualifications

• A passion for hospitality and guest service.
• Excellent communication skills in English.
• Flexible availability including evenings, weekends, and public holidays.
• Strong organizational skills and attention to detail.
• Positive, professional, and proactive attitude.
• Ability to work independently and as part of a team.

Responsibilities

• Welcome guests with a warm, professional, and friendly attitude.
• Manage check-ins and check-outs efficiently while delivering an exceptional guest experience.
• Handle reservations, room allocations, and guest requests accurately.
• Provide information about hotel facilities, services, and local attractions.
• Respond to guest enquiries and resolve concerns in a timely and professional manner.
• Process payments and maintain accurate guest accounts.
• Work closely with other hotel departments to ensure seamless guest experiences.
• Contribute to achieving guest satisfaction targets and departmental objectives.

Skills

Hospitality passion

English communication

Flexible availability

Organization

Teamwork

Independence

Tools

Hotel reservation systems

Job description

Park Plaza Eindhoven is seeking a Front Office Host on a 0-hour contract. You will welcome guests, handle check-ins/outs, reservations, and guest requests with a focus on memorable service.

Flexibility for evenings and weekends is essential; strong English communication and teamwork are required. Dutch language skills are a plus, with extensive onboarding and career growth opportunities within PPHE Hotel Group.