Guest Experience Host - Part-Time Front Desk

Hotelprofessionals; Eindhoven; On-site; EUR 25,000 - 30,000; Part time

Benefits offered by this job

Discounted hotel stays

Food & beverage discounts

Pension plan

Wellbeing/leave entitlements

Travel reimbursement

Birthday bonus €250

Learning & development

Annual company events

Employee discounts

Job summary

Park Plaza Eindhoven is seeking a Front Office Host for a 15-20 hours per week contract. The role emphasizes welcoming guests, managing check-ins/outs, reservations, and guest requests with a focus on delivering outstanding service.

The position requires a passion for hospitality, excellent English communication, and flexible scheduling including evenings and weekends. Dutch language skills and additional languages are a plus. Competitive perks and onboarding provided.

Qualifications

• Passion for hospitality and guest service.
• Excellent communication in English.
• Flexible availability including evenings, weekends, and holidays.
• Strong organizational skills and attention to detail.
• Positive, proactive attitude.
• Ability to work independently and in a team.

Responsibilities

• Welcome guests with a warm, professional attitude.
• Manage check-ins and check-outs efficiently with an exceptional guest experience.
• Handle reservations, room allocations, and guest requests accurately.
• Provide information about hotel facilities, services, and local attractions.
• Respond to guest inquiries and resolve concerns promptly and professionally.
• Process payments and maintain accurate guest accounts.
• Collaborate with other hotel departments to ensure seamless guest experiences.
• Contribute to guest satisfaction targets and departmental objectives.

Skills

Hospitality

English

Customer service

Teamwork

Organizational skills

Job description

Park Plaza Eindhoven is seeking a Front Office Host for a 15-20 hours per week contract. The role emphasizes welcoming guests, managing check-ins/outs, reservations, and guest requests with a focus on delivering outstanding service.

The position requires a passion for hospitality, excellent English communication, and flexible scheduling including evenings and weekends. Dutch language skills and additional languages are a plus. Competitive perks and onboarding provided.