Guest Experience Host, Part-Time (Flexible Hours)

Hotelprofessionals - Park Plaza Eindhoven; Eindhoven; On-site; EUR 11,000 - 15,000; Part time

Benefits offered by this job

Discounted hotel stays worldwide

Food & beverage discounts

Health insurance discounts

Group travels discounts

Pension scheme per Horeca CAO

Annual leave and wellbeing day

Job summary

Park Plaza Eindhoven is seeking a Front Office Host on a part-time basis (15–20 hours per week). You will welcome guests, handle check-ins/outs, bookings, and guest requests with a focus on outstanding service.

Excellent English communication, flexibility for evenings and weekends, and strong organizational skills are essential to succeed. Dutch language skills are advantageous and you will work on-site in Eindhoven.

Qualifications

• A passion for hospitality and guest service.
• Excellent communication skills in English.
• Flexible availability including evenings, weekends, and public holidays.
• Strong organizational skills and attention to detail.
• Positive, professional and proactive attitude.
• Ability to work independently and as part of a team.

Responsibilities

• Welcome guests with a warm, professional attitude.
• Manage check-ins and check-outs efficiently with a high guest experience.
• Handle reservations, room allocations and guest requests accurately.
• Provide information about hotel facilities, services and attractions.
• Respond to guest enquiries and resolve concerns promptly.
• Process payments and maintain accurate guest accounts.
• Work closely with other departments to ensure seamless experiences.
• Contribute to guest satisfaction targets and departmental objectives.

Skills

Hospitality

Guest service

English

Flexibility

Organizational skills

Attention to detail

Teamwork

Proactive attitude

Tools

Hotel reservation systems

Property management systems

Job description

Park Plaza Eindhoven is seeking a Front Office Host on a part-time basis (15–20 hours per week). You will welcome guests, handle check-ins/outs, bookings, and guest requests with a focus on outstanding service.

Excellent English communication, flexibility for evenings and weekends, and strong organizational skills are essential to succeed. Dutch language skills are advantageous and you will work on-site in Eindhoven.