Guest Experience Associate - 0-Hour Front Desk at a 4★ Hotel

My Hotel; Meppel; Remote; EUR 21,000 - 25,000; Full time

Benefits offered by this job

0-hour contract

Salary per Catering Agreement

Company fitness and outings

Close-knit team in 4-star hotel

Job summary

MyHotel Meppel, a brand new 4-star hotel on the edge of Meppel's historic centre, seeks a hospitable Front Office Assistant. You are the first contact for guests, ensuring a warm welcome and smooth stay.

Responsibilities include reservations, arrivals, reviews, and assisting guests with bookings and practical needs. The role also covers calls, emails, and admin tasks to keep the front desk running professionally.

Qualifications

• Hospitable, representative and stress-resistant.
• Able to work independently and think in solutions.
• Good command of Dutch and English.
• Experience in a similar position is a plus.
• Flexible, including evenings and weekends.

Responsibilities

• Process reservations, check arrivals, respond to reviews and assist guests with questions, bookings and practical requests (e.g., taxis or restaurant reservations).
• Handle phone calls, e-mails, and administrative tasks; ensure front desk operations run smoothly and hospitably.

Skills

Hospitality mindset

Communication

Dutch & English

Job description

MyHotel Meppel, a brand new 4-star hotel on the edge of Meppel's historic centre, seeks a hospitable Front Office Assistant. You are the first contact for guests, ensuring a warm welcome and smooth stay.

Responsibilities include reservations, arrivals, reviews, and assisting guests with bookings and practical needs. The role also covers calls, emails, and admin tasks to keep the front desk running professionally.