Front Office Employee (0-hour contract)

My Hotel; Meppel; Remote; EUR 21,000 - 25,000; Full time

Benefits offered by this job

0-hour contract

Salary per Catering Agreement

Company fitness and outings

Close-knit team in 4-star hotel

Job summary

MyHotel Meppel, a brand new 4-star hotel on the edge of Meppel's historic centre, seeks a hospitable Front Office Assistant. You are the first contact for guests, ensuring a warm welcome and smooth stay.

Responsibilities include reservations, arrivals, reviews, and assisting guests with bookings and practical needs. The role also covers calls, emails, and admin tasks to keep the front desk running professionally.

Qualifications

• Hospitable, representative and stress-resistant.
• Able to work independently and think in solutions.
• Good command of Dutch and English.
• Experience in a similar position is a plus.
• Flexible, including evenings and weekends.

Responsibilities

• Process reservations, check arrivals, respond to reviews and assist guests with questions, bookings and practical requests (e.g., taxis or restaurant reservations).
• Handle phone calls, e-mails, and administrative tasks; ensure front desk operations run smoothly and hospitably.

Skills

Hospitality mindset

Communication

Dutch & English

Job description

Front office employee at MyHotel Meppel!

MyHotel Meppel is looking for a hospitable and service-oriented Front Office Assistant. Are you the first point of contact where guests immediately feel welcome? Then we are looking for you!

In this versatile position, you will ensure a warm welcome, a smooth stay and a smooth check-out. You will process reservations, check arrivals, answer reviews and help guests with questions, bookings and practical requests such as arranging taxis or restaurant reservations. You will also handle phone calls, e-mails and administrative tasks, and make sure that incoming mail gets to the right place. In short, you ensure that everything at the front of the hotel runs professionally and hospitably.

Availability

0-hour-contract

€ 15.21 per hour

What we ask

You are hospitable, representative and stress-resistant

You work independently and think in solutions

Good command of Dutch and English

Experience in a similar position is a plus

You are flexible, including evenings and weekends

What we offer

• A 0-hour contract
• Salary in accordance with the Catering Agreement
• Company fitness and fun staff outings
• A close-knit team within a brand new 4-star hotel

Who we are

MyHotel Meppel is a brand new 4-star hotel on the edge of the historic centre of Meppel, within walking distance of the city's lively squares. With luxurious hotel rooms, an attractive inner garden and an inspiring working environment, we offer our guests a unique experience. Thanks to our central location, we are easily accessible by both car and public transport. At MyHotel Meppel, hospitality is key and together with our team, we strive for excellent service.

I will be happy to tell you everything you need.

Available on Monday, Wednesday, Thursday & every other week on Friday between 08:30 and 17:00 (excluding holidays)