Greek Speaking Support Specialist - On-Site Sofia, Relocation

Recruitment By Ierotheos; Nederland; On-site; EUR 22,000 - 36,000; Full time

Benefits offered by this job

Fully paid training

Health insurance

Fully paid relocation package

Relocation concierge service

Monthly performance bonus

Job summary

Mercier Consultancy Group is seeking a Greek Speaking Support Specialist to relocate to Sofia, Bulgaria. The role involves delivering high-quality customer support, resolving inquiries, and maintaining CRM records within a multinational environment.

Fluency in Greek (spoken and written) and good English are essential. The package includes relocation support and a competitive monthly salary, with on-site work in Sofia.

Qualifications

• Native or fluent Greek (spoken and written) is mandatory.
• Proficiency in English to collaborate in a multinational environment.

Responsibilities

• Deliver professional and high-quality customer assistance through various communication channels within Customer Support Services.
• Resolve technical and general inquiries while ensuring high levels of customer satisfaction and brand loyalty.
• Maintain detailed records of customer interactions within our CRM systems as part of our excellence-driven support framework.
• Collaborate with international teams to optimize support workflows and refine internal service processes.
• Represent our premium clients with the highest standard of professionalism, acting as the primary voice for Greek-speaking customers.
• Contribute to team targets, ensuring KPIs are consistently met or exceeded.
• Adapt to evolving product knowledge to provide accurate and efficient support in a fast-paced environment.
• Relocate to Sofia for this on-site opportunity, joining a dynamic Bulgarian team.

Job description

Mercier Consultancy Group is seeking a Greek Speaking Support Specialist to relocate to Sofia, Bulgaria. The role involves delivering high-quality customer support, resolving inquiries, and maintaining CRM records within a multinational environment.

Fluency in Greek (spoken and written) and good English are essential. The package includes relocation support and a competitive monthly salary, with on-site work in Sofia.