Hebrew-Speaking Customer Support Agent - Relocate to Sofia

Mercier Consultancy Group; Netherlands; On-site; EUR 11,000 - 20,000; Full time

Benefits offered by this job

Fully paid relocation

Fully paid training

Comprehensive health insurance

Competitive monthly salary

Performance bonus

Career progression opportunities

Job summary

Mercier Consultancy Group seeks a Hebrew-speaking Customer Service Agent to join our international team in Sofia, Bulgaria. You will handle customer inquiries via phone, email and live chat, delivering accurate information in Hebrew while maintaining detailed CRM records and high service standards.

The on-site role requires a valid EU passport for relocation; we offer fully paid relocation, training, comprehensive health insurance, a competitive monthly salary, and a performance bonus, with

Qualifications

• Native or fluent Hebrew (spoken and written).
• Strong communication skills in English for daily corporate use.
• Ability to relocate to Sofia; on-site role.

Responsibilities

• Provide high-quality support to customers via phone, email, and live chat.
• Resolve inquiries with professionalism and accuracy, maintaining brand standards.
• Maintain detailed records of customer interactions in the CRM system.

Skills

Hebrew fluency

Customer service

English proficiency

Job description

Mercier Consultancy Group seeks a Hebrew-speaking Customer Service Agent to join our international team in Sofia, Bulgaria. You will handle customer inquiries via phone, email and live chat, delivering accurate information in Hebrew while maintaining detailed CRM records and high service standards.

The on-site role requires a valid EU passport for relocation; we offer fully paid relocation, training, comprehensive health insurance, a competitive monthly salary, and a performance bonus, with