Global IT Support Specialist - Remote & Onsite Impact

Lightspeedhq; Amsterdam; Hybride; EUR 36 000 - 48 000; Plein temps

Avantages offerts par ce poste

Office in Amsterdam

Pension contributions

Wellness credits

Volunteering days

Résumé du poste

Lightspeed is hiring an IT Support Specialist I in Amsterdam to support all Lightspeed employees in the Netherlands, both in-office and remote. You will help with onboarding, hardware provisioning, and resolving IT issues while maintaining inventories and compliance.

The role collaborates with Level 1/3 teams, trains users on best practices, and supports executives. A1/3 day-to-day tasks enable a smooth IT environment across the company.

Qualifications

• Associate degree in IT or related field.
• CompTIA A+ or Network+ certifications are a plus.
• Experience with IT support and end-user assistance.

Responsabilités

• On/offboarding and provisioning IT equipment.
• Maintain hardware/software inventory records.
• Ensure desks and rooms are functional and organized.
• Collaborate with Level 1/3 to diagnose issues.
• Provide end-user support and training as needed.
• Ensure SOX compliance tasks are followed.

Connaissances

Mac OS

Windows

End-user support

SOX compliance

Ticketing system

Formation

Associate's degree in IT

CompTIA A+/Network+

Outils

Backstore inventory

A/V equipment tracking

Description du poste

Lightspeed is hiring an IT Support Specialist I in Amsterdam to support all Lightspeed employees in the Netherlands, both in-office and remote. You will help with onboarding, hardware provisioning, and resolving IT issues while maintaining inventories and compliance.

The role collaborates with Level 1/3 teams, trains users on best practices, and supports executives. A1/3 day-to-day tasks enable a smooth IT environment across the company.